Wednesday, November 28, 2007

YOU

How to enjoy your high pressure work

我们所生活的当代大都市,如同一个“高压锅”,拥挤的交通、狭小的住宅、行色匆匆的路人……这一切都在告诉人们:这是一个繁忙的国度。在这样一个竞争日益激烈的社会中,白领们长期置身于精神的紧张与亢奋之中,许多人都患上了“现代病”。

于是,很多人的工作、生活理念正在悄然发生变化:渴望在工作之余找到一片能使身心放松、压力缓解的“绿洲”。其实,在工作的同时你也可以享受到它的快乐,可以让自己过得轻松愉快。

首先,要对工作保持良好的心态,努力去营造一个轻松愉快、友好和谐的工作环境。

试想看:我们对工作的态度、对同事的态度是否都曾经或正在困扰着我们呢?这种困扰是否曾经使我们与同事之间产生矛盾甚至怨恨呢?这种困扰是否使我们的心情烦闷,从而使工作迟滞不前呢?

事实上,要避免这样的困扰并不是什么困难的事,只要我们稍稍改变一下看待事物的角度,情况就会有很大的不同。

下一次出门去上班,不知这一天怎么过时,先别担忧。下定决心,采用一种全新的方式去处事待人,就试这么一天。积极乐观一点你也许会使自己的所作所为有所改观。

就试这么一天,对同事尽量友善。把他们当作恩人来看待,好像你能留在这个岗位上工作全该归功于他们,因此幸得有他们做同事。就试这么一天,不再吹毛求疵,挑剔别人。设法找出每一件事物的优点,并且找出每一个跟你一起工作的人值得称赞的优点。

就试这么一天,要纠正别人,尽量以幽默示之,不要出言伤人;设身处地,就像被纠正的人是自己。

就试这么一天,不要求自己所做的事都尽善尽美,也不再尝试打破纪录。称职地做好眼前的工作,不强自己所难。

就试这么一天,如果自己对工作胜任有余,就不再不停地反躬自问:我的表现跟职位和酬薪是否相称?

就试这么一天,心存感激,庆幸自己活在这个社会和时代,无须在恶劣环境下做劳累讨厌的工作。为能在自由国度里工作而感恩不尽:“在这个国家里没有人强迫我工作”。

就试这么一天,为自己有工作做、活得好而满心欣喜,庆幸自己不是在战壕里躲避枪弹,或是在医院里等待动手术。

就试这么一天,不去预期别人会如何对待你,不拿自己的酬薪、地位跟别人比较——就因为你是你,所以你很高兴。

就试这么一天,不计较事情“对我有什么好处”,只想在每件事上你帮得了什么忙。

就试这么一天,下班后不再想今天做了什么,还有什么没有做。反之,盼望傍晚到来,不管完成了什么都感到欣慰。

这些想法都不复杂,更非天方夜谭。它们的好处是可以令你活得更有意义、更快乐。最重要的是,它们能使你心境平静,而这是你最珍贵的东西。

其次,我们要懂得在紧张的工作状态中调节自己,放松自己。

第一,要有良好的生活习惯。起居规律,保证充足的睡眠。
早上交通时间,放松一下自己,不要去考虑工作。而且在这时,你就需要给自己的一天定一个愉快的基调:看看报纸(千万不要只局限于商业版),听听音乐或广播。找一件让自己高兴的事,打发掉路上的无聊时间。选择安静优美的路线。利用一切机会,接近大自然。
午餐时间,是好好接触一下大自然休假的时候,我们愿意惬意地呆在大自然的怀抱里。工作的时候,忙得昏天暗地的,也只有午餐的时候,才会有机会走出写字楼。

第二,美化你的周围环境,你的办公环境是一个影响你心情的要素。将桌上的那堆废纸清理掉,面对杂乱的办公桌,好心情也会变坏;你还需要给办公桌一点装饰,如放上爱人的相片,或一张美丽的风景照片——最重要的是,让办公桌变成是你愿意呆的地方。

第三,学会合理安排工作,给任务分级:确定你做完了最重要的工作后,再接着干别的。这样,你会发现,给了自己轻松的同时,效率也提高了。
学习一个时间只做一件事情的艺术,更好地管理自己的时间。例如,不要打断手上的工作去看EMAIL。
此外,试一试“慢”的哲学。在休假的时候,你之所以非常放松,是因为你放慢了生活的节奏。匆忙让身体分泌了更多的肾上腺素,导致身体感觉到压力。所以,为什么要跑着去复印呢?为什么要一手电话,另一手还在打电脑呢?这只能给你带来更多的压力。

****快乐小窍门****
1.在条件允许的情况下加强有氧运动,如跑步、骑自行车、游泳等,可使人体发生生理上的一系列变化,从而起到调节情绪的作用。

2.不要强忍眼泪,而要学会倾诉。研究表明,流泪有助于排除人体在激动和紧张时产生的有害物质。将心中的委屈、压抑、担心和焦虑统统说出来,去说给那些愿意倾听我们,并且真心实意帮助我们的人。如果难于启齿就把它写下来。总之,只有吐露出那些困扰我们的东西,我们才能感到踏实。

3.周末的时候,不要从事一些类似工作的活动,这样只会使你更紧张和疲劳。相反,应该努力为自己营造一个“非工作”的情境,如郊游、野餐,或者去参加社区、家庭的文化或创作活动。参与社区服务活动所带来的快乐与价值感,将能够平衡我们在日常工作时所产生的苦闷,让我们活得更快乐。

乌镇站


On My Way





My Similar Star

【ZT】故人旧字

文/边缘

7月,告别我的大学,整整一年。

一个朋友对另一个朋友说,如果你的大学在一方面不够好,那么我相信在另一方面一定很精彩。那时我快要进入大四。

我每每回想起我的大学,总是觉得很多方面都做的不够好,后悔挂了那么多课,后悔守着那么大的图书馆不知道去利用,后悔那么多课都不曾去听过,到最后总结起来就总是这么两个字:失败。

我的精彩在哪里呢?听广播算不算?和朋友一起在街上走,眼看到下午六点,不管身边的人是谁,总是会从包里取出耳机来戴上对他说,不跟你说话了,我要听广播。我听固定听三档,18:00、19:00和23:00,各一个小时。

这个习惯在离开西安以后中断过很长时间,现在唯一持续下来的,只有下午六点了。另外两档不是不喜欢,而是有一天觉得,我喜欢他们本人,更甚于节目一些。虽然所谓持续下来听广播的习惯,已经不是每天在包里揣个收音机走路,而是每天下班以后回到房子来打开电脑。

我因为听广播,认识了很多朋友。在西安的时候,我们常常见面。这其中有三个人,不止和我之间,我们彼此之间关系都很好。我以为我们不论身在何地,各自发展成什么样子,都不会变。

一个是男生。
我曾经以为,我跟他之间的感情无论会否有发展,我们都会保持很好的关系。然后一段时间里,我们彼此努力着想要成为男女朋友,交往了一段时间。可是最终分开,并且不再有任何联系。

另一个也是男生。
我跟他很少话说,我们见面多半是一起去上网,然后一起吃饭。他很容忍我。我原本就是任性,有些不讲道理,他都容忍。只有一次,是在毕业以后第一次见到他,和他一起坐在公交车上,说了很多话。我忽然感动得想要哭出声来,觉得仿佛一个亲人在身边。认识他有几年的时间,想想,那是我们最好的状态。他不再容忍我。我不会因为他之前很容忍我现在去容忍他。我们再也不会经历那种状态了。

另一个是女生。
是前男友的女朋友。我很少会想到这一点,因为和她认识,是在和那人分手之后,而她很凑巧的,成为他的女朋友。我来深圳以后很少跟谁联系,想找个人说话时就翻手机里的号码,然后就会找到她。看到他与她的照片,我不知道她是否会一直幸福,但是我希望她会。几天前,我对她说我不喜欢她做的某件事,而她说我做的不应该。于是我们再无话说。

我开始讨厌他们。不是爱也不是恨,只是厌恶。
然后我开始拼命想,我为什么会开始讨厌他们。想不出为什么,就去想我讨厌什么样的人,我想我讨厌自以为是的人。接着就想到,我就是这样。我每想到一种人,就会接着想到我也是这样。
我只是开始讨厌自己。

无比地讨厌,以致于再也无法接受,甚至一点也不能够容忍,不想容忍。

想说,对不起。

如果我们各自心中还彼此念为朋友,我们都该心存感激。 我们在生命最好的年华里遇见,现在,如果能忘,就忘了吧;忘不了,请假装忘了吧。

Job Interview English

面试开场白
今天我们来讲第一讲 面试开场白。面试时总要说上那么几句,一般去了面试的公司以后,里面的接待人员都会主动问一些问题,先来看看下面这个对话吧:
A: Can I help you? 有什么事吗?
B: Yes. I've come to apply for the position as an office secretary. 是的我是来应聘办公室秘书一职的。
A: I'm Smith, the clerk of Human Resources Department. What's your name? 我是史密斯,人力资源部秘书。你叫什么名字?
B: My name is Wang Fang. Mr. Smith, how do you do? 我叫王芳,史密斯先生,您好。
A: Nice to meet you, Miss Wang. We have received your letter in answer to our advertisement. I would like to talk with you regarding your qualification for this interview. 很高兴认识你王小姐。我们已经收到你的应聘信,我想和你谈谈关于你应聘的事情。
B: I'm very happy that I am qualified for this interview. 能有机会参加面试我感到很荣幸。
A: Now, talk something about yourself, please. 哦,现在请谈谈你的个人情况吧。
B: Well, my name is Wang Fang. W-a-n-g Wang and F-a-n-g Fang. I was born on May 17, 1982. ……好的。我叫王芳,W-a-n-g 王,F-a-n-g 芳。我出生于 1982年5月17日。……
Words & Expressions:
interview: 面试
resume: 简历
office clerk: 办公室秘书,即文员
birthday place: 出生地
graduated ... from: 毕业于
domicile place: 户口所在地
Background:
面试是一种经过精心设计,以交谈和观察为主要手段,以了解被试者素质及有关信息为目的的一种测评方式。
面试就是你与面试官面对面的一种交流,更是你施展才能与特点的好时机,即要让他们了解你,还要让他们相信你才是最理想的人选。与此同时,也是你认识,揣测与了解你面前的主考官的时候,而他很有可能就是你即将的上司或老板。
面试的总目标就是给对方一个好印象,那么你就要预先作好充分准备,通过各种方法去了解所面试公司单位的一些基本情况,猜测可能会被问到的问题,这样回答时思路就会比较清晰,有针对性。
  文章第一讲就是这么简单,记住这些你会发现其实英语面试一点都不难,对吧。关于面试时的开场白我们还有很多例句和常用的句型,大家想了解的话请点击此处到论坛查看并发表评论。下一课我们会讲面试时如何进行自我介绍。


面试自我介绍
上一课我们讲了面试英语中首先要进行的开场白,那么接下来面试官就要听听你的自我介绍了。我们先来看一下下面的对话:
A:Good morning. I'm Lydia Shen, the manager of the company. What's your name please?
B:How do you do, Miss Shen. My name is Penny Zhao. And I'm coming for your advertisement for a trainee salesperson.
A:How do you do, Penny? Well, for this job, we need people to work hard. Do you think you're suitable for this kind of job?
B:Oh, yes, I think so.
A:Ok. Please talk something about yourself or introduce yourself.
B:……
A:早上好。我是Lydia Shen,这个公司的经理。你叫什么名字。
B:你好,沈小姐。我叫Penny。我是来应聘见习推销员的。
A:你好,Penny。对于这个工作,我们需要刻苦能干的人,你觉得你能适应这样的工作吗?
B:恩,我想我能。
A:好吧。那就说说你的情况吧,或者介绍一下自己。
B:……
  该介绍自己了,那么在面试中怎么做自我介绍呢?先来看一些背景知识:
Background:
  面试时需要做自我介绍,这个时候不要细致地谈自己的生活情况或者工作经验,而是要想方设法地让面试官对你有所了解,告诉他一些事情,这些事情应该使你在招聘过程中具有优势。或许你想选取一些有人情味的故事讲给他听,但这么做,你要有把握与面试官的想法吻合。或者可以概述一下最近你干的工作和你正在申请的工作有什么联系,有怎样的帮助,以及你为什么要到这家公司工作等等。特别值得提的是,要举例子,这样你的回答才更具真实性,更容易被接受,才能给对方留下深刻的印象。
  或者当面试官让你做自我介绍的时候,你可以主动问一下对方想知道自己哪方面的情况,这样也便于你的回答更加有针对性。但是这种做法的前提是你对面前的这个面试官有一定的把握,确信这样追问不会引起对方的反感才行。
  有了这些背景知识,我们再掌握一些基本的单词和常用的句型来帮助我们理解对方的话和组织语言表达清楚自己的意思就足够了:
Words & Expressions:
part-time job: 兼职工作
full-time: 全职
position / vacancy: 职位,空缺
manager: 经理
director: 主任
president: 董事长,总经理
General Manager: 总经理
saleperson: 推销员
engineer: 工程师
accountant: 会计
degree: 学位
introduce:(动词) 介绍 introduction: (名词)介绍
Let me introduce myself. / Let me do some introduction. 让我来介绍一下自己。
Which aspect do you want to know about me?
或者 What do you want to know about myself? 您想知道我哪方面的情况?
  还有一些职位的名称(点击此处查看)和常用的句型我们在这里就不一一讲解了,如果您还想了解更多的知识,稍后会具体奉上。
  关于自我介绍,可以包括很多内容,比如个人情况、家庭情况、工作经验、能力、成就以及性格、个人爱好等等。在以下的几节课中我们将分别讲解,千万别错过哦!

个人和家庭情况
前两课我们讲了面试英语中首先要进行的开场白,和如何进行自我介绍。通常自我介绍都要介绍自己的个人情况,家庭情况,工作经验,个人能力等等,今天我们就来讲讲如何介绍自己的个人和家庭情况。先来看一些简单的对话:
I: Where is your birthplace?
C: I was born in Xinjiang Uygur Autonomous Region.
I: Where is your native place?
C: My native place is Tianjin.
I: Are you a resident of Beijing now?
C: Yes. I have been living in Beijing since my childhood.
I: Where is your domicile place?
C: My domicile place is Taiyuan.
I: What is your nationality?
C: I'm Chinese.
I: What is your nation?
C: My nation is the Han.
I: How large is your family?
C: There are four of us including my parents, a younger sister and me.
I: Do you spend much time talking with your family?
C: Yes. It's said there's a generation gap in the world today, but I don't think this is the case at our house. We all work at taking time to talk with each other. Especially at mealtime, we all eat and talk together. Meals are very lively at our house.
I: Your application form said that you have a younger sister. How do you get along with each other?
C: We get along well with each other. She is 6 years younger than me, and she is right now studying for college entrance exams. She asks me a lot for advice on how to study and things like that. Besides, we do many things together, such as going swimming, mountain climbing and soon.
Words & Expressions:
在对话里出现了以下单词:
birthplace: 出生地
native place: 籍贯
resident: 居民
domicile place: 户籍所在地
nationality: 国籍;如果是nation则是指民族
generation gap: 代沟
application form: 申请书,在这里指求职信
除此之外,还有很多词,比如:
ability: 能力,才能,本领;aptitude: 天资,天赋;capability: 能力,才能;
competence: 能力,胜任;facult: 能力,才能;genius: 天才
academic level: 业务水平
basic skill: 基本功; basic knowledge: 基本知识
professional titles: 职称
doctoral supervisors: 博士生导师
a teacher in charge of a class: 班主任
postgraduates: 研究生
undergraduate: 本科生
college / university students: 大学生
students of arts: 文科学生
students of science: 理科学生
family: 家庭; relative: 亲戚;
be married: 结了婚的(状态)
掌握这些词以后,我们来看一些相关的背景知识:
Background:
  当你参加面试时,由于条件所限,主考管们不可能详细地把你介绍给与会者,其他人未必都听清主考管的介绍。这时,求职者为了展示自我,当主考管们介绍你的语音刚落,你可立即接过话头,进行干脆而风趣的补充。如果有人想进一步了解你,要抓住时机,做进一步的介绍。
不可否认,经别人介绍或请招聘单位但自荐材料也可使对方了解自己,但毛遂自荐地进行自我介绍,把立体的你展现于人前,可以使招聘者对你产生更直接、更可信的效果,因而更受用人单位的欢迎。
  所以一定要抓住自我介绍的机会,向用人单位介绍自己。在进行自我介绍时还有更多的常用句型。




四、教育背景
我们已经向大家介绍过面试时如何进行开场白,自我介绍和如何介绍个人情况和家庭了。今天我们开始讲解面试最重要的几个部分:介绍自己的教育情况,工作经验和获得的成就等等。
  每个企业和单位都比较看中应聘者的学历,高学历在一定程度上也代表着高能力和高素质。即使你的学历很高,在表达上也应该注意一些技巧,那么学历不是很高的求职者就更要注意如何介绍自己的教育背景了。
  先来看一段对话:
A:Can I help you?
B:Yes. I've come to apply for the position as an office secretary.
A:I'm Bridge Zhong, the clerk of Human Resources Department. What's your name, please?
B:My name is Lisa Liang. How do you do, Mr. Zhong?
A:Can you talk about your education background?
B:I graduated from Beijing the No. 4 Middle School in 1996, then I entered China University of Political Science and Law and I graduated in 2000. I gained a B.A. (Bachelor of Arts) degree.
A:What department did you study in?
B:I was in Department of Political Science.
A:And what subjects were you doing?
B:Er, we studied the modern Chinese political thoughts, the History of Western Political Thoughts, Comparative political systems, and so on.
A:How about your scores at college?
B:Well, I got excellent scores on each of them.
A:Have you got any honors or rewards? And what is it?
B:I got the university scholarship in 1998-1999.
  对话看完了,在对话中出现了求职者应聘的职位和面试官的头衔,还有求职者所在的学校,院系,学位,所学课程等词语,相信大家对自己的这些相关知识都很清楚,所以在此就不再多说。我们来看一些有用的单词和词组吧:
Words & Expression:
本文出现的词:
apply for: 申请…职位
office secretary: 办公室秘书
Human Resources Department: 人力资源部
B.A. : Bachelor of Arts的缩写,文学学士。加上degree表示文学学士学位。
B.S. : Bachelor of Science的缩写,理科学士。
the modern Chinese political thoughts: 中国现代政治思想
the History of Western Political Thoughts: 西方政治学说
Comparative political systems: 比较政治制度
其他相关学科词汇(点击此处进入论坛查看)
  再来看一下关于教育背景,学历的相关注意事项吧:
Backgound:
  学历主要指高中和高中以上的学历。内容包括学校名称、学习时间、所学专业、所获学位等,必要时也可列举有关课程和考试成绩。有博士和硕士学位的人,可以省去高中学历。
  一个人学历可以给雇主提供了解应聘者的智力、思考力、判断力和个性的根据。
  依序面试一般分为初试、复试和综合评定三步。初步的目的在于从众多的求职者中筛选出较好的人选。一般由人事部门主持。主要考查求职者的仪表风度、工作态度、进取心、责任感和机敏性,将明显不合格的人予以淘汰。初试合格者则进入复试,复试一般由用人部门主管主持,多以考查专业知识和能力为主,衡量求职者是否适合岗位工作。


工作经验和成就
在面试的时候,工作经验和自己的成就是面试的重点内容,面试官最关注的也是这些。对于工作经验和成就不能瞎遍乱造,但是在描述的时候可以有一些技巧,让我们先看一下便于学习的背景知识:
Background:
  工作经历通常包括工作期限、单位、职务等。另外还应具体说明以前所从事工作的性质、职责范围以及所取得的成就,与业务有关的进修培训也可以列出来。描述工作经历最能体现的是人的能力、经验和特点。所以,除非1. 你以前的工作经历与现在申请的职务无关联,2. 你的学历更吸引人,否则工作经历一项应放在简历的最前面。在说明自己的工作经验的时候由近及远。从目前的工作开始说起,然后往前推。最近的工作最重要,应当说明的最为详细,而且强调你认为最重要的内容。
  成就是指你在工作的过程中获得的一些奖项或者技能,也就是说在工作的过程中得到了什么。其实,许多有相同经历的人会得到不同的收获。而考官最感兴趣的是你通过工作所掌握的技巧。因为这种技巧只有干过的人才会知道。而这些技巧会对将来的工作有利。
  在了解了这些背景知识以后我们学习起来也比较目的性了,来看对话吧:
A:Have you worked as a secretary?
B:Yes, I have worked as a secretary in an investment company?
A:What are you doing now?
B:I'm learning English and I hope I can get more chances.
A:Could you tell me what's your last job?
B:Of course, I worked at an advertisement Co. Ltd. And I do sales work.
A:Would you mind telling me the name of the company?
B:OK, the name is Xinyue Internet Co. Ltd.
A:Have you got any achievement or received any honor in the company?
B:Yes, I was chosen as one of "employees of the month" last year. And as a sales manager I succeeded in raising yearly sales volume by 25%.
A:Well, you've done a good work.
……
  这样的对话涉及到的是应聘者的职位,成就等相关的词汇,当然根据工作的不同,这些词也会有所不同,很多都是应聘者自身的专业词汇,相信不会太难。在此我们也再列举一些相关的:
Words & Expression:
Approach / means / method / way: 方法;手段;办法;方式
Corporation: 法人团体;(美)股份有限公司
Firm: 公司;商行;商号
Client: (律师、会计师、社会工作者、建筑师等的)委托人;当事人;客户;(商店的)顾客
Chore: 日常的零星事物;琐事;讨厌或累人的工作
Cash-in-hand: 手中现金
Raise their purchasing power: 提高了购买力


面试英语第六讲:表达语言能力
如今各个用人单位的语言能力,尤其是外语能力,能懂得一门外语确实在应聘时有一些优势。今天这一讲我们就来讲讲在面试时如何表达自己的语言能力。看下面这段对话:
A:You will mainly use English in this job. Do you think you can make yourself understood in English with ease?
B:Yes, I think I speak English quite fluently. I've often explained historical places in Xi'an to foreign tourists in English. They say my English is quite good.
A:How long have you been learning English?
B:Oh, more than ten years. I started learning English when I was still in a primary school from a foreign teacher.
A:Well, perhaps that's the reason why you are so fluent in it.
B:Thank you.
  对话中出现几个单词值得大家注意:
Ease: 安逸,安心。但是在这段对话中是指轻松,灵活地说英语。
Fluently: 流利地,通畅地
  还有很多其他相关的单词和词组:
Words & Expression:
American: 美国人,美国的
French: 法国人,法语,法国的
German: 德国人,德语,德国的
Japanese: 日本的,日语,日本人
Spanish: 西班牙人,西班牙语,西班牙的
……
  目前用人单位普遍对英语水平要求较高,还有一些需要小语种人才,而这个要求更多地是使用语言交流沟通的能力,它当然跟聊天不一样,如果你能外国朋友很好地聊天,并不代表你能适应这份工作,来看一些背景知识:
Background:
  口语和聊天相比,有具有以下几个明显的特点:一是主题的明确性。面试时的口语有一个明确的中心,应试者必须按照招聘单位指定的中心内容进行论述的交谈。不像日常聊天那样经常转换话题,话题具有不可预测性,如果应聘时口语离开中心漫无边际地乱扯,或者答非所问,即使讲的头头是道,也只能以失败而告终。二是表达的逻辑性。日常的聊天往往是句式松懈、重复累赘、条理不清、颠三倒四,而求职面试的口语则必须讲究表达的逻辑性,要求概念清晰、语意连贯、层次分明、推理严密、言之有据。三是词语的文雅性。日常聊天经常使用俚语、谚语、歇后语等,具有俚俗性、俏皮性特点。而求职面试时使用的口语必须庄重、文雅、充分体现出求职者高雅的气质和高尚的风貌。四是较强的表演性。日常聊天时的口语对语音、语调的要求并不高,语言中的弱化、模糊和脱离现象经常出现。而求职面试时的口语既要求语言规范、清晰,又要求其语调富于变化,也就是说,在口语的表达上要求有较强的表现力,富有表演性。


面试英语第七讲:展示个人能力
面试时我们最想向面试官展现的就是我们的能力了,那么一个人的能力到底是什么呢?通常我们理解为工作能力,技术能力等等,其实不仅仅是这些。我们先来看看关于个人能力的背景知识:
Background:
  个人能力集中表现在社会荣誉、工作业绩、科研成果、著作等,这里最主要的是著作和工作成果。
  著作包括所有出版过的书,发表过的论文。这一项对科研、学术工作者尤为重要。如果内容与所申请的职位密切相关,作者不仅应列入其中,而且可扼要介绍作品内容、社会影响和效果。面试时,应带上作品的原件或复印件。
  了解到到底什么是个人能力以后,我们再来看一段对话:
A:Would you talk about your merits?
B:Yes, sir. When I was the sales manager of Beijing Friendship Store, I succeeded in raising yearly sales volume by 25% at profit margins of from 50% to 80%.
A:Have you received any honors or rewards?
B:Yes. I got the title of “Advanced Worker” in 1992 and 1994.
A:Do you have any publications?
B:Yes. My book entitled A Preliminary Survey of Controlling Inflation was published by China Finance Publishing House in 1993.
对话中出现了一些词组用法和单词:
Words & Expressions:
Beijing Friendship Store: 北京友谊商店
Succeed in: 成功
sales volume:销售量
Advanced Worker:先进工作者
A Preliminary Survey of Controlling Inflation:抑制通货膨胀初探
China Finance Publishing House:中国金融出版社


面试英语第八讲:性格和兴趣爱好
通常我们在写完简历之后都会加注一些自己的性格和兴趣爱好之类的内容,而这些内容也是进行面试时经常会提到的话题,尤其是在英语面试的时候,面试方通常会问:How do you spend your spare time?
  性格和兴趣能在面试的时候给你的面试官留下好的印象,为什么不努力来说好呢?今天我们就一起来学习面试英语的最后一讲:如何表达自己的性格和兴趣爱好。下面先来看一段对话吧:
A:Do you have any hobbies? What is it or what are they?
B:I am interested in watching TV or other relaxing games.
A:How do you spend your spare time?
B:I usually read or so some sports.
A:What kind of book are you interested in?
B:My favorite books are those about detectives.
A:Well, those books are really good. I like them too. Do you think you are introverted or extroverted?
B:In fact, I wouldn't call myself extroverted. Sometime I enjoy being by myself very much. But other times, I like sharing activities with others too, especially during these last few years.
A:What kind of sports do you like?
B:I like almost all sports, and I enjoy both playing and watching. I especially like tennis and mountain climbing.
A:What kind of personality do you think you have?
B:Well, I approach things very enthusiastically, I think, and I don't like to leave anything half-done. It makes me nervous- I can't concentrate on anything else until the first thing is finished.
……
  介绍自己的性格和兴趣爱好肯定少不了这方面的词汇和词组,对话中也出现了不少,现在我们来学习一些相关的单词和词组吧:
Words & Expression:
Hobby: 爱好,尤其指业余爱好
Spare time: 空闲时间,业余时间
Be good at: 擅长
Favorite: 最喜欢的,特别喜欢的,中意的
Detective: 侦探,侦探的;在对话中指侦探小说
Performance: 表演,演出
Ballet: 芭蕾舞
Introverted: 内向的,含蓄的,闭关自守的
Extroverted: 外向的,喜社交的
Personality / character / disposition / temperament: 个性,性格
Characteristic: 独特的,特有的,表示特性的
Enthusiastically: 热心地,狂热地
  还有很多词就要靠大家自己去掌握了。接着我们来说明一下在简历中或者面试时介绍自己的性格和兴趣爱好的好处:
Background:
  个人的兴趣爱好其实主要体现在业余活动上,对于刚入社会的学生来说,业余活动主要就是课外活动。
  课外活动包括社会活动和业余爱好。
  丰富多彩的课外活动表示你希望丰富自己的社会经验,发挥多方面的才能。通过你所参加的课外活动,可以看出你的交际能力、价格修养、成熟程度和健康状况。比如说你当学生会主席的经历能够表明你人缘好、善处人际关系、有领导才能等。
  因此,如果你曾参加什么课外活动,就如实写出来。这些活动可以帮助雇主了解你,成为有利的条件。课外活动对于刚刚走出校门的朋友来说,是找工作时的一个相当重要的条件。

Hotel English

口语突破课程——酒店用语

13周口语教学体系
口语交流课 (以练代学:基础——加速——提升)
教学理念: 1、学口语就三个字——说句子。
口语交流就是由大量以语音信号为传播形式的句子组成的。语音是基础,句子是关键!
2、评判口语水平好坏的标准:
说——正确的发音 句子——地道的表达
教学目标:Use the right sentence with the right pronunciation!!!

1、发音训练 (五大发音秘诀、国际音标等)
发音 ——全套美式发音体系 2、发声训练 (底气训练、点线模式转换等)
3、模仿训练 (名人名言、经典影视片段等)
目标:脱口而出纯正、地道的美式英文,并对英式英文有相当的了解。
口语交流  
第一阶段: 基本表达
1、口语要素积累
(日常交流常用基本用语500句)
 2、基本场景表达
(介绍、问候、邀请、道别、感谢、赞扬、道歉等)
第二阶段:日常交流 
   衣(fashion):
    1、购衣:挑选、询问、试衣、购买、退换等
2、谈论服饰:种类、款式、颜色、质地、搭配等
   食(food):
1、就餐:预订席位、点餐、结账、请客、AA制
2、谈论食物:种类、烹饪方式与口味、饮食文化              
   住(house):
1、房屋购买与房屋租赁
    2、谈论房屋:种类、房型、大小、装饰等
   行(transportation):
1、交通工具(种类与名称)
2、出行指南
(1)、指路用语(地点描述、乘车方式)
(2)、邮局用语(寄信、领包裹、快递、签收等)
(3)、银行用语(存取款、汇款、开户、兑换等)
(4)、酒店用语(预定、开房、酒店服务、结账)
(5)、机场用语(候机、登机、接机等)
第三阶段:商务进阶
简历与面试
   (英文简历的书写与常用面试用语)
   职场用语   
(办公用语、电话交谈、来访接待、日程安排)
   商务会议
   (会议主持、进入议题、表达观点、结束讨论)


在这边,我给大家做一个示范,什么样子叫作情景教学,这里我给大家准备了一篇资料,是有关酒店英语的,里面包括了预定房间——入住登记——客房服务——结帐退房等一个完完整整地流程。大家可以好好学习参考一下!
Room Reservations预订房间
Key Sentences(重点句子)
1.I'd like to book a double room for Tuesday next week.
下周二我想订一个双人房间。
2.What's the price difference?
两种房间的价格有什么不同?
3.A double room with a front view is 140 dollars per night,one with a rear view is 115 dollars per night.
一间双人房朝阳面的每晚140美元,背阴面的每晚115美元。
4.I think I'll take the one with a front view then.
我想我还是要阳面的吧。
5.How long will you be staying?
您打算住多久?
6.We'll be leaving Sunday morning.
我们将在星期天上午离开。
7.And we look forward to seeing you next Tuesday.
我们盼望下周二见到您。
8.I'd like to book a single room with bath from the after-noon of October 4 to the morning of October 10.
我想订一个带洗澡间的单人房间,10月4日下午到10月10日上午用。
9.We do have a single room available for those dates.
我们确实有一个单间,在这段时间可以用。
10. What is the rate, please?
请问房费多少?
11.The current rate is$ 50 per night.
现行房费是50美元一天。
12. What services come with that?
这个价格包括哪些服务项目呢?
13.That sounds not bad at all. I'll take it.
听起来还不错。这个房间我要了。
14. By the way, I'd like a quiet room away from the street if the is possible.
顺便说一下,如有可能我想要一个不临街的安静房间。
Dialogue A
A:Room Reservations.Good afternoon.
B:I'd like to book a double room for Tuesday next week.
A:That's fine,sir.A double room for Tuesday,September12th,with a front view or rear view?
B:What's the price difference?
A: A double room with a front view is 140 dollars per night,one with a rear view is 115 dollars per night.
B:I think I'll take the one with a front view then.
A: How long will you be staying?
B: We'll be leaving Sunday morning.
A: That will be five nights,sir.Thank you very much,and we look forward to seeing you next Tuesday.
B: Good.That's all settled then.Good-bye.
A: Good-bye.
Dialogue B
A:Advance Reservations.Can I help you?
B:Yes,I'd like to book a single room with a bath from the afternoon of October 4 to the morning of October 10.
A: Yes,we do have a single room available for those dates.
B: What is the rate,please?
A: The current rate is$50 per night.
B: What services come with that?
A: For$50 you'll have a radio,a color television,a telephone and a major international newspaper delivered to your room everyday.
B: That sounds not bad at all.I'll take it.
A: Very good.Could you tell me your name,sir,please?
B: Yes,it is Moore.
A: How do you spell it, please?
B: It's M-O-O-R-E.
A: M-O-O-R-E.And what is your address,please?
B: It is 3600 Montague Boulevard,Hattiesburg,Mississiippi39401 U.S.A..
A: Excuse me,sir,but could you speak a little more slowly,please?
B: Sure,no problem.It's 3600 Montague Boulevard,Hattiesburg,Mississippi 39401 U.S.A..Have you got it?
A: Yes,so it is 3600 Montague Boulevard,Hattiesburg,Mississippi 39401 U.S.A..
B: That's right.
A: What about your telephone number?
B: (601) 264-9716. By the way, I'd like a quiet room away from the street if that is possible.
A: A quiet room away from the street is preferred.O.K..We'll mail you a reservation card confirming your booking as soon as possible.We look forward to your visit.
B:Thank you and good-bye.
A:Good-bye.
Words and Expressions
settle v.解决 available a.可得到的 有用的 confirm vt.使坚定,认可


At the Entrance 在门口
Key Sentences(重点句子)
15.Welcome to our hotel.
欢迎光临。
16.So you have got altogether four pieces of baggage?
您一共带了4件行李,是不是?
17. Let me have a check again.
让我再看一下。
18.The Reception Desk is straight ahead.
接待处就在前面。
19.After you, please.
你先请。
20.Excuse me, where can I buy some cigarettes?
劳驾。我到哪儿可买到香烟?
21.There is a shop on the ground floor.
一楼有个商店。
22.It sells both Chinese and foreign cigarettes.
在那儿可买到中国香烟和外国香烟。
23.Can I also get some souvenirs there?
也可以买到纪念品吗?
24.There is a counter selling all kinds of souvenirs.
有个柜台出售各种各样的纪念品。
25.Excuse me,where is the restaurant?
劳驾,请问饭厅在哪儿?
26.We have Chinese restaurant and a western-style restaurant.Which one do you prefer?
我们有中餐厅和西餐厅,你愿意去哪个?
27.I'd like to try some Chinese food today.
今天我想尝尝中国菜。
Dialogue A
(A car pulls up in front of Huatian Hotel and a doorman A goes forward to meet the guests B and C,opening the door of the car for them.)
A:Good evening,sir and madam.Welcome to our hotel.
Mr Bell(B): Thanks.Good evening.
A:(Opening the trunk,taking out the baggage and looking at the name on the baggage tags)
I'm the doorman,sir. So you have got altogether four pieces of baggage?
B: Er.Maybe five,Margaret(C)?
A:Five?Oh,sorry.Let me have a check again.
C:Oh,no,Henry.Always poor memory!We've got only four.
B:I see. (To the doorman) Sorry,boy. You're right. Four pieces.
A: Never mind,sir.The Reception Desk is straight ahead.After you,please.
B:Yes,thank you.
Dialogue B
A: Excuse me. Where can I buy some cigarettes?
B: There is a shop on the ground floor. It sells both Chinese and foreign cigarettes.
A:Can I also get some souvenirs there?
B:Yes,sir.There is a counter selling all kinds of souvenirs.
A:By the way,where is the men's room?
B:There is one at the end of the corridor.
A:Thank you.
B: You are welcome.
Dialogue C
A:Excuse me,where is the restaurant?
B:We have Chinese restaurant and a western-style restaurant.Which one do you prefer?
A:I'd like to try some Chinese food today.
B: The Chinese restaurant is on the second floor.
A: What are the hours at the restaurant?
B:Breakfast 6∶30 to 9∶00 a.m.;Lunch 11∶30 a.m.to2∶00 p.m.;Dinner 5∶30 to 9∶00 p.m..
A:Thank you.
B:You're welcome.
Words and Expressions
cigarette n.香烟、纸烟 souvenir n.纪念品,纪念物 corridor n.走廊


At the Reception Desk在接待处 1
Key Sentences(重点句子)
28.I want a double room with a bath.
我要一间有浴室的双人房。
29.How much a day do you charge?
每天收费多少?
30.It is hundred yuan a day including heating fee,but excluding service charge.
一百元一天,包括供暖费但不包括服务费。
31.It's quite reasonable.
收费十分合理。
32.How long do you intend to stay in this hotel?
您准备住多久?
33.Have you got through with the check-in procedure?
你是否已经办妥住宿登记手续?
34.Can I book a single room for my friend beforehand as he will arrive in Shanghai tomorrow morning?
我能为我的朋友预订一间单人房吗?他将于明天早上到达上海。
35.Would you mind filling in this form and pay a hundred yuan in advance for him.
请填好并预付一百元钱。
36.This is a receipt for paying in advance.Please keep it.
这是预付款收据,请收好。
37.Have you any vacant(spare) room in the hotel?
旅馆里有空余房间吗?
38.Sorry,we have no vacant(spare) room for you.But I can recomm- end you to the Orient Hotel where you may get a spare room.
对不起,我们已经客满了。但是我可以介绍您去东方饭店,那里有空余的房间。
39.Good afternoon, my room number is 321.Any mail for me?
下午好!我的房号是321。有我的信吗?
40.Yes.You have two letters and one telegram, also a message was left by a lady before one hour.
有的。您有两封信和一封电报,一小时前有一位小姐来电话留言给您。
41.I'll mail a letter to U.S.A.by airmail.
我要寄一封航空信到美国。
42.How much do I have to pay for you?
我要付多少钱?
43.A letter generally mails to America—Europe—Africa by airmail.First 20 grams is 20 yuan.
通常一封寄到美国、欧洲、非洲的航空信,20克收费20元。
Dialogue A
(A:Receptionist B:Guest)
B: I want a double room with a bath.How much a day do you charge?
A: It is a hundred yuan a day including heating fee but excluding service charge.
B: It's quite reasonable.
A:How long do you intend to stay in this hotel?
B:I shall leave in a fortnight(half a month).
A:Have you got through with the check-in procedure?
B:Oh,yes,I'm going to fill in the form of registration right now.Can I book a single room for my friend before hand as he will arrive in Shanghai tomorrow morning?
A:Sure.Here is the form for reservations.Would you mind filling in this form and pay hundred yuan in advance for him.
B:All right. This is one hundred yuan to pay for my reservation.
A:Thank you.This is a receipt for paying in advance.Please keep it.
Dialogue B
B: Have you got any vacant(spare) room in the hotel?
A:Sorry,we have no vacant(spare) room for you. But I can recommend you to the Orient Hotel where you may get as pare room.
B:That sounds very good!Can I book the plane ticket(train ticket,ship ticket)here?
A:Please go to the CAAC office to book your plane ticket.If you want to book your train ticket or ship ticket,you'd better go to the Shanghai International TravelService.
B:Could you tell me how many kinds of rooms do you have?
A:There are single rooms, double rooms, suites and deluxe suites in our hotel.Every room is equipped with a bath and a telephone.
B:Oh,I see.Thanks.
A:You are welcome.
Dialogue C
(A: Guest B: Receptionist)
A:Good afternoon,my room number is 321.Any mail for me?
B:Yes.You have two letters and one telegram, also a message was left by a lady before one hour.
A:Let me see who called…? I have to make a phone call.Will you get me the party? Here is the number.
B: OK.Wait for moment.… Here is your party.
A: Thank you.I'll mail a letter to U. S. A.by airmail.How much do I have to pay for you?
B:A letter generally mall to America- Europe- Africa by airmail.First 20 grams is 20 yuan.Each additional 20 grams is 15 yuan.
A:Oh,I see.Thank you very much.
Words and Expressions
heating fee 供暖费
exclude vt.把……排除在外
reasonable a.(价钱)公道的,不贵的
fortnight n.十四日,两星期
procedure n.过程,步骤,程序
check-in procedure 住宿登记手续
registration n.登记,注册
deluxe suites 豪华套房



At the Reception Desk在接待处 2
Key Sentences(重点句子)
44.Yes, we do have a reservation for you.
对了,我们这儿是有您预订的房间。
45.Would you please fill out this form while I prepare your key card for you?
请您把这份表填好,我同时就给您开出入证,好吗?
46.What should I fill in under ROOM NUMBER?
“房间号码”这一栏我该怎么填呢?
47.I'll put in the room number for you later on.
过会儿我来给您填上房间号码。
48.You forgot to put in the date of your departure.
您忘了填写离店日期了。
49.And here is your key,Mr.Bradley.Your room number is 1420.
给您房间的钥匙,布拉德利先生。您的房间号码是1420。
50.It is on the 14th floor and the daily rate is$90.
房间在14层,每天的房费是90美元。
51. Please make sure that you have it with you all the time.
请务必随时带着它。
52. My business negotiation has progressed much more slowly than I had expected.
我的业务谈判进行得比我原先预料的慢了许多。
53. I wonder if it is possible for me to extend my stay at this hotel for two days.
我想知道是否可以让我在这儿多呆两天。
54.I'll take a look at the hotel's booking situation.
我来查看一下本店房间的预订情况。
55.I'm glad that we'll be able to accept your extension request.
很高兴我们有办法接受您延长住宿的要求。
56. But I'm afraid that it will be necessary for us to ask you to change rooms for the last two nights.
不过,恐怕最后两天我们得请您搬到别的房间去。
57. We have already let your room to another gentleman.
我们已经把您住的房间租给了另外一位先生。
58. That's no problem at all.
没问题。
Dialogue A
A: Good morning,sir.Can I help you?
B:Good morning!I have a reservation for a single room with a bath here.
A: May I have your name, sir, please?
B:Bradley,John Bradley.
A:Just a moment, sir, while I look through our list.Yes,we do have a reservation for you, Mr. Bradley.Would you please fill out this form while I prepare your key card for you?
B:Yes.Can I borrow your pen for a minute, please?
A:Sure.Here you are.
B:What should I fill in under ROOM NUMBER?
A: You can just skip that. I'll put in the room number for you later on.
B:(After he has completed the form) Here you are.I think I've filled in everything correctly.
A: Let me see…name, address, nationality,for war ding address, passport number, place of issue, signature and date of departure.Oh,here,sir.Your forgot to put in the date of your departure. Here let me fill it in for you.You are leaving on…?
B:Ocrober 24.
A:Now everything's in order.And here is your key,Mr.Bradley.Your room number is 1420. It is on the14th floor and the daily rate is$90.Here is your key card with all the information on your booking, the hotel services and the hotel rules and regulations on it.Please make sure that you have it with you all the time.You need to show it when you sign for your meals and drinks in the restaurants and the bars.You also need to show it when you collect your key from the Information Desk.
B: OK.I'll take good care of it.
A: And now if you are ready,Mr.Bradley, I'll call the bell-boy and he'll take you to your room.
B: Yes, I'm ready.Thank you.
A:I hope you enjoy your stay with us.
B:I'll try.
 
Dialogue B
A:Good morning!Can I help you?
B:Good morning! I'm Mr.Doug lass in room 1208. My business negotiation has progressed much more slowly than I had expected.This makes it necessary for me to stay on here for another day.I wonder if it is possible for me to extend my stay at this hotel for two days.
A: I'll take a look at the hotel's booking situation. Yes, sir,I'm glad that we'll be able to accept your extension re-quest.But I'm afraid that it will be necessary for us to ask you to change rooms for the last two nights.You see,we have already let yourroom to another gentle-man.Is that acceptable to you?
B: Yes, that's no problem at all.
A: Let me see… room 1111 Will be vacant. How about room1111?
B:That is fine.
A:When would you like to move tomorrow?
B: I don't know.
A:The new occupant will be checking in a little after twelve.
B: That means I have to move out before 12. Let me see. I'll be leaving for the negotiation at 9∶30 tomorrow morning and I will not be returning to the hotel until sometime in the afternoon. So I'm going to have to do it before I go to the negotiation.Well,I think I will move at 9o'clock.
A: Good.I will send a bellboy to your room and help youwith your luggage at 9 o'clock. And please remember to bring your key card to the reception desk when you pass it tomorrow so that I can change the room number on it.
B:I will.Thank you very much.
A:Goodbye.
 
Words and Expressions
nationality n.国籍
forward v..发送,寄发
for warding address 转投地址
passport n.护照
place of issue 发照地点
signature n.签名
departure n.离开
regulation n.规章,规定,条例
negotiation n.谈判;磋商
extension n.延长日期


The bellman 应接服务员
Key Sentences(重点句子)
59.Is this everything, sir?
这是全部东西吗,先生?
60.Here's the light switch.
这是电灯开关。
61.Here's the closet and there's the bathroom.
这儿是壁柜。这儿是洗澡间。
62. Will there be anything else, sir?
还有什么事吗,先生?
63. Well,if you need anything else,please call room service.
噢,如果你有什么事,请叫房间服务。
64. Let me help you with your luggage.
我来帮您拿行李。
65.It's very kind of you to do so.
你这样做使我很感激。
66.What's your room number, please?
请问您的房间号码?
67. And by the way, could I have a look at your room card?
顺便问一句,我可以看一下您的房卡吗?
68.How do you like this room?
您觉得这个房间怎么样?
69.It's also quite spacious.
房间也很宽敞。
70. Do you mind if I put your luggage by the wardrobe?
我把您的行李搁在衣柜旁边好吗?
71.By the way, could you tell me about your hotel service?
顺便问问,你能不能给我讲一下宾馆服务的情况?
 
Dialogue A
Bellboy: Is this everything, sir?
Visitor:Yes,that's everything.
Bellboy:Follow me,please.
Visitor:Thanks.
Visitor:Oh,can you change a twenty?
F. C.:Yes,sir.
Visitor:Three fives and five ones,please.
F.C.: Yes, sir.
Bellboy:Here we are,sir.Here's the light switch.
Visitor: Fine.
Bellboy:Here's the closet and there's the bathroom.
Visitor:Great!I want to wash up.
Bellboy:Will there be anything else,sir?
Visitor:No,thanks.I think I'm OK.
Bellboy:Well,if you need anything else,please call room service.
Visitor:Thank you.Here you are.
 
Dialogue B
(A: Bellman B: Mr and Mrs Smith)
A: Good afternoon, sir and madam. I'm the bell man here.
B:Good afternoon.
A:Very nice to see you here. Let me help you with your luggage.
B:It's very kind of you to do so.
A: What's your room number, please?And by the way,could I have a look at your room card?
B:Oh,yes.This morning my secretary made a reservation and filled in the registration form for me. He told me that my room number was 302.
A:I see.Now please follow me.
(After entering the room)
A:Sir and madam,how do you like this room?It's just facing the Shanghai gymnasium.It's also quite spacious.
B:It's very cozy.I like it very much.
A: Do you mind if I put your luggage by the wardrobe?
B: It's OK.Thank you very much.
A: Sir and madam, if you need something, just call me over the phone or press the button over there.
 
Dialogue C
(When me bell man is leaving the room,Mr.Brown asks him to introduce something about their service.)
A:By the way,could you tell me about your hotel service?
B: Certainly sir.Our hotel is a modern garden hotel of three star grade consisting of a group of three-storied octagonal buildings.The hotel possesses 199 international-stand arddouble rooms, 4 suites and 2 deluxe suites. All of the mare well-furnished.
A:How about other services?
B: Available at the hotel is a variety of Chinese,Japanese and Western food restaurants, in addition to a complete set of service facilities including ballroom, physical fitness center, squash, billiard room, beauty salon, sauna,swimming pool, bar, shopping arcade and taxi service,etc.
A:It sounds great.I'd like to have a brochure of your hotel.Where could I get one?
B:You can get it from the Reception Desk.If you don't mind, I'll come up again and offer you one.
A:Good.That's very kind of you.By the way,what about the daily service hour of the dining-room?
B: From 7∶00 a. m. till 10∶00 p.m., nearly serving all day long.
A:When will the bar and cafe open?
B:From 3∶00 p.m.till midnight.And then,you might keep your valuables at the hotel's vault.
A:You give very good service in your hotel.Thank you a lot.
 
Words and Expressions
F.C.=front desk clerk 前台职员
Shanghai Olympic Hotel 上海奥林匹克饭店
gymnasium n.体育馆
spacious a.宽敞的
cozy a.舒适的
wardrobe n.衣橱,衣柜
consist(of) v.由……组成;包含
storied a.有……楼层的
octagonal a.八角形的
furnish vt.装备;布置(房间)
well-furnished (房间)布置得好
available a.可得到的
variety n.种类;多样化
in addition to 另有,还有
facility n.设备
physical fitness 健身房
squash courts (squash=tennis)网球场
billiard n.弹子
beauty salon 美容室
sauna n.桑拿浴室
arcade n.商场
brochure / n.小册子
valuables n.贵重物品
vault n.保管库(贵重物品储藏处)


给大家一个建议,如果你可以把这样的一个场景对话抄在一个小纸条上,每天无论什么时候,只要有空,就拿出来大声地读,或者小声地Murmur,那样你就能自己给自己创造语言环境了。真所谓纸条随身带,环境满天飞。我坚信,语言的环境是要靠我们自己创造出来的,在没有获得真实的语言环境之前,我们大可以运用我们的想象,来创造出我们所需要的语言环境。我们人的想象力是无比丰富的,当你面对着镜子,当你面对着墙,甚至当你面对着空气的时候,你都能把对方想象成是一个和你在进行场景对话的角色中的人物,你完全可以自如的进行交流的操练。就拿现在大家在学习的这段打个比方,你可以把自己想象成是一个酒店的客人,墙是你的服务人员。操练一段时间,你再把自己转换成是工作人员,这样不断的角色转换和演练,才能让你真正做到熟能生巧,游刃有余!记住一点:光死记硬背是不行的!



At the Information Desk问讯处 1
Key Sentences(重点句子)
72.Is there any place in the hotel where we can amuse our-selves?
旅馆里有娱乐场所吗?
73.If you want to take a walk, you can go to the garden.
如果您想散步,可以去花园。
74.There is a recreation centre on the ground floor.
在一楼有个娱乐中心。
75. You can play billiards,table tennis,bridge,and go bowling.
您可以去打打台球、乒乓球、桥牌和保龄球。
76.Is there a place where we can listen to some music?
有听音乐的地方吗?
77. There is a music teahouse where you can enjoy both classical music such as Beethoven,Mozart,Liszt,and mode rnmusic,while having some Chinese tea or other soft drinks.
有个音乐茶座,您可以一边欣赏古典音乐,如贝多芬、莫扎特、李斯特的乐曲和现代音乐,一边品尝中国茶和软饮料。
78. Would you please tell me the daily service hours of the dining room?
请告诉我餐厅每天的服务时间,好吗?
79.From 7∶00 a.m.till 10∶00 p.m.nearly serving all day long.
从早上七时一直到晚上十时,几乎全天供应。
80. When will the bar and cafe open?
酒吧和咖啡馆什么时间开放?
81.From 3∶00 p.m.till midnight.
从下午三点到晚上十二点。
82.Does the guest house offer any other service?
宾馆里还有哪些服务项目?
83.We have a barber shop, a laundry, a store, post and telegram services,a newspaper stand,a billiard,table tennis, video games and so on.
我们有理发室、洗衣房、小卖部、邮电服务、报刊供应柜、弹子房、乒乓球和电子游戏。
84.It's jolly good!
这太好了!
85.And where can I have my laundry done?
脏衣服送到哪里去洗?
 
Dialogue A
A:Is there any place in the hotel where we can amuse our-selves?
B:If you want to take a walk, you can go to the garden. It is very relaxing there.
A: That sounds good.But is that the only place to go?
B: No, sir. There is a recreation centre on the ground floor.You can play billiards, table tennis, bridge,and go bowling.
A:Is there a place where we can listen to some music?
B:Yes,sir.There is a music teahouse where you can enjoy both classical music such as Beethoven,Mozart,Liszt,and modern music, while having some Chinese tea or other soft drinks.
A:Oh,great!Thank you very much.
B:It's a pleasure.
 
Dialogue B
(A: Receptionist B: Guest)
B:Would you please tell me the daily service hours of the dining room?
A:Certainly.From 7∶00 a.m.till 10∶00 p.m.nearly serving all day long.
B: When will the bar and cafe open?
A:From 3∶00 p.m.till midnight.
B: Does the guest house offer any other service?
A:Oh, we have a barber shop, a laundry,a store,post and telegram services,a newspaper stand, a billiard,table tennis,video games and so on.
B: It's jolly good!
A:You may have your shopping and amusements there.
B:Thank you for your concern.Can I get a tourist map in the hotel?
A:Yes, you may go to the lobby and buy it from the news-paper stand there. With the map, you can find your way around.
B: Good.And where can I have my laundry done?
A:There's a plastic bag in the bathroom.Just put your laundry in it.It will be picked up after I make the bed every morning.Here is the room key.
B: Do I keep the key?
A:At the service counter,there are attendants on duty all day.Please leave the key with the service counter when you go out.
B:Yes,I know. Thanks.
A: And then, you might keep your valuables: diamonds,necklace,ear-rings,etc.,in the vault of the guest house.
B:You give very good service in this guest house.Thank you a lot.
A:Thank you, Mr.Taylor.I hope you will enjoy staying here.In the mean time, the hot water supply in this guest house is from 6∶00 a.m.up to 12∶00 p.m.
B:Oh,that sounds good. I feel like taking a bath right now.I'm used to having a bath at 9 o'clock every morning.
A:If you please.In the batnroom, everything has already been prepared, such as toilet soaps, towels, bathing towels, bathrobes, slippers,toilet paper, shampoo,combs,brushes, shavers,an ashtray and bathing caps.
B:Thank you for your information.
 
Words and Expressions
amuse vt.给……娱乐;逗……乐
bowling n.保龄球
vedio a.图像的
game n.游戏
jolly a.极好
amusement n.娱乐
concern n.v.关心,涉及;关于
lobby n.门廊;门厅
valuable n.值钱物 a.值钱的
diamond n.钻石、金刚石
necklace n.项圈,项链
ring n.戒指
vault n.(银行)保险库
supply v.供应
bathing towel 浴巾
bathrobe n.浴衣
slipper n.拖鞋
shampoo n.洗发液(香波)v.洗头
ashtray n.烟灰缸
shaver n.电动剃刀



At the Information Desk问讯处 2
Key Sentences(重点句子)
86.Madam.What can I do for you?
夫人。我能为您做些什么?
87.I'm looking for a man whose name is John.
我在寻找一位男士,他的名字叫约翰。
88.Could you tell me his room number, please?
请问他的房间号码是多少?
89.I suppose it is 735.
我想他的房间号码是735号。
90.By the way, please show me where the lift is?
顺便请指点我电梯在什么地方?
91.I need some information about touring Hangzhou.
我想了解关于游览杭州的情况。
92. There are two trains going to Hangzhou every morning,No.49 and No.79.
每天早晨有两列火车到杭州,49次列车和79次列车。
93.What time does this train leave?
这列火车什么时间发车?
94. Could you get me two tickets for tomorrow here?
你能否在这儿卖给我两张明天的车票?
95.I'm looking for a friend, Mr.Brown. Could you tell me if he is in the hotel?
我在找一位朋友,布朗先生。你能告诉我他是住在这个饭店吗?
96.Just a minute,please.I'll see if he is registered.
请稍等片刻,我看看他是否登记了。
97.They are in suite 705. Let me phone him.
他们住在705号套房,我来给他打电话。
98.Mr.Brown said he's waiting for you in his room.
布朗先生说他在房间里等您。
Dialogue A
A: Good afternoon, Madam.What can I do for you?
B: Good afternoon.I'm looking for a man whose name is John.
A:Could you tell me his room number,please?
B: I suppose it is 735.
A: Please wait a moment. Let me phone him… Mr. John said he's waiting for you in his room.
B: Thank you very much.By the way, please show me where the lift is?
A:I'll tell you how to get there.This way,please…
B: Thank you.
A:It's my pleasure.
 
Dialogue B
(A: Receptionist B: Mr Brown)
A:Good morning,sir.Anything I can do for you?
B:Good morning.I need some information about touring Hangzhou.
A:There are two trains going to Hangzhou every morning,
No.49 and No.79.Which one do you prefer?
B: Which is earlier?
A:No.49.This train goes to Guangzhou,and it stops at Hangzhou.
B:What time does this train leave?
A:At 9∶45 in the morning and arrives in Hangzhou at about one o'clock in the afternoon.
B:Good,I'll take this one.Could you get me two tickets for tomorrow here?
A:Sorry,sir.Please go to the Shanghai Travel Service Agency in our hotel.It's on the ground floor.
B:Oh,I see.Thanks.
 
Dialogue C
(A:Receptionist B:Mr Miller)
A:Good afternoon.What can I do for you?
B:Good afternoon.I'm looking for a friend.Mr.Brown.
Could you tell me if he is in the hotel?
A:Mr.Brown?Just a minute,please.I'll see if he is registered.
(The Receptionist looks over the register)
A:Brown,Mr.Brown?There are a lot of Browns here today…Mr.Charles Brown,Mr David Brown…
B:Mr.Johnson Brown from Chicago.Isn't he staying at this hotel?
A:Oh,yes,here's his name Mr.and Mrs. Johnson Brown and family.They are in Suite 705.Please wait a moment,let me phone him…Mr.Brown said he's waiting for you in his room.
B:Thank you.Would you please show me where the lift is?
A:OK.Step this way,please.Here it is.
B: Thank you.
R:It's my pleasure.
 
Words and Expressions 
register n.登记簿
Chicago n.芝加哥(美国城市)
lift n.电梯(英)



Housekeeping 客房服务
Key Sentences(重点句子)
99.Housekeeping.May I come in?
我是客房的,可以进来吗?
100.When would you like me to do your room,sir?
您要我什么时间来给你打扫房间呢,先生?
101.You can do it now if you like.
如果您愿意,现在就可以打扫。
102.I would like you to go and get me a flask of hot water.
我想请你给我拿一瓶开水来。
103.I'm sorry that your flask is empty.
很抱歉您的水壶空了。
104.May I do the turn-down service for you now?
现在可以为您收拾房间了吗?
105.Oh,thank you.But you see,we are having some friends over.
噢,谢谢,但你知道我们邀请了一些朋友过来聚聚。
106.Could you come back in three hours?
你能不能过3小时再来整理?
107.Certainly,madam.I'll let the overnight staff know.
当然可以,女士。我会转告夜班服务员。
108.Would you tidy up a bit in the bathroom?
请整理一下浴室好吗?
109.I've just taken a bath and it is quite a mess now.
我刚洗了澡,那儿乱糟糟的。
110.Besides,please bring us a bottle of just boiled water.
此外,请给我们带瓶刚烧开的水来。
111.It's growing dark.Would you like me to draw the curtains for you?
天黑下来了,要不要我拉上窗帘?
112.Is there anything I can do for you?
您还有什么事要我做吗?
113.I'm always at your service.
乐意效劳。
Dialogue A
A:Housekeeping.May I come in?
B:Yes,please.
A:When would you like me to do your room,sir?
B:You can do it now if you like.I was just about to go down for my breakfast when you came.But before you start,would you do this for me?
A:Yes,what is it?
B:I would like you to go and get me a flask of hot water.I need some hot water to wash down medicine after breakfast.
A:I'm sorry that your flask is empty.I'll go and get you another flask that's full at once.
B:Thank you.
Dialogue B(The Turn-down Service)
A:Good evening,madam and sir.May I do the turn down service for you now?
B:Oh,thank you.But you see,we are having some friends over.We're going to have a small party here in the room.Could you come back in three hours?
A:Certainly,madam.I'll let the overnight staff know.They will come then.
B:That's fine.Well,our friends seem to be a little late.Would you tidy up a bit in the bathroom?I've just taken a bath and it is quite a mess now. Besides,please bring us a bottle of just boiled water.We'd treat our guests to typical Chinese tea.
A:Yes,madam.I'll bring in some fresh towels together with the drinking water.
B:OK.
A:(Having done all on request) It's growing dark.Would you like me to draw the curtains for you,sir and madam?
C:Why not?That would be so cozy.
A: May I turn on the lights for you?
C:Yes,please.I'd like to do some reading while waiting.
A:Yes,sir.Is there anything I can do for you?
C:No more.You're a smart girl indeed.Thank you very much.
A:I'm always at your service.Goodbye,sir and madam,and do have a very pleasant evening.
Words and Expressions 
flask n.长颈瓶,热水瓶
overnight a.终夜的,一夜间的
cozy a.舒适的,温暖的
service n.服务,帮助


Laundry Service 洗衣服务
Key Sentences(重点句子)
114.Excuse me.Have you any laundry?
对不起,请问有没有要洗的衣服?
115.The laundry man is here to collect it.
洗衣房服务员来这儿收要洗的衣服了。
116.If you have any,please just leave it in the laundry bag behind the bathroom door.
如果您有衣服要洗,请放在浴室门后的洗衣袋里。
117.Please tell us or notify in the list whether you need your clothes ironed,washed,dry-cleaned or mended and also what time you want to get them back.
请告诉我们或在洗衣单上写明您的衣服是否需要熨烫,水洗,干洗或缝补,还要写明何时需要取衣服。
118.What if there is any laundry damage?
如果你们洗衣时损坏了衣服怎么办?
119.In such a case,the hotel should certainly pay for it.
如果是这样,饭店当然应该赔偿。
120.Could you send someone up for my laundry,please?
请问,你们能派人来收要洗的衣服吗?
121.A valet will be up in a few minutes.
洗熨工马上就到。
122.Will the color run in the wash?
洗衣时会掉色吗?
123.We'll dry-clean the dress.
我们将干洗这条裙子。
124.We'll stitch it before washing.
我们会在洗之前把衬里缝好。
125.When can I have my laundry back?
我何时能取回洗的衣服呢?
126.But would you like express service or same-day?
不过,您是要快洗服务还是当日取?
127.I'd like this sweater to be washed by hand in cold water.
这件毛衣要用冷水手洗。
Dialogue A
(Explaining How to Get the Service)
(A:Room Attendant B:Guest)
A:Excuse me.Have you any laundry?The laundry man is here to collect it.
B:No,not now,thank you.
A:If you have any,please just leave it in the laundry bag be-hind the bathroom door.The laundry man comes over to collect it every morning.
B:Thank you.
A:Please tell us or notify in the list whether you need your clothes ironed,washed,dry-cleaned or mended and also what time you want to get them back.
B:I see.What if there is any laundry damage?I wonder if your hotel has a policy on dealing with it.
A:In such a case,the hotel should certainly pay for it.The indemnity shall not exceed ten times the laundry.
B:That sounds quite reasonable.I hope there's no damage at all.
A:Don't worry,sir.The Laundry Department has wide experience in their work.
B:All right.Thank you for your information.
A:Not at all.
 
Dialogue B
(Express Service)
(A:Laundry clerk B:Mrs Bell)
A:What can I do for you?
B:Could you send someone up for my laundry,please?Room908,Bell.
A:Certainly,Mrs Bell.A valet will be up in a few minutes.
B:Good.I also have a silk dress which I don't think is color-fast.Will the color run in the wash?
A:We'll dry-clean the dress.Then the color won't run.
B:You're sure?Good!And the lining of my husband's jackets come unstitched.It might tear over further while washing.
A:Don't worry,madam.We'll stitch it before washing.
B:That's fine.Now,when can I have my laundry back?
A:Usually it takes about two days to have laundry done.But would you like express service or same-day?
B:What is the difference in price?
A:We charge 50% more for express, but it only takes 5 hours.
B:And for same-day,will I get the dress and skirt back this evening?
A:Yes,madam.All deliveries will be made before six o'clock.
B:I'll have express then.
 
Dialogue C
A:Can I help you?
B:Yes.I have some laundry to be done.
A:Certainly,sir.Could you fill out the laundry form,please?
B:May I use your pen?
A:Sure.Here you are.
B:Thanks.Oh,I don't want these shirts starched.
A:No starch.I understand,sir.
B:And also I'd like this sweater to be washed by hand in cold water.It might shrink otherwise.
A:By hand in cold water,I see.
B:When will they be ready?
A:We will deliver them tomorrow evening around 6.
B:Fine,Thanks a lot.
 
Words and Expressions 
notify v.通知
iron v.熨烫
dry-clean v.干洗
indemnity n.赔偿
mend v.修补,缝补
stitch v.缝缀
valet n.旅馆中替客人洗烫衣服的人员
colorfast a.不褪色的
express service 快洗服务
starch v.给(衣服等)浆,浆硬



处理投诉
Key Sentences(重点句子)
128.Can you change the room for me? It's too noisy.
能给我换个房间吗?这儿太吵了。
129.My wife was woken up several times by the noise the baggage elevator made.
我妻子被运送行李的电梯发出的嘈杂声弄醒了几次。
130.She said it was too much for her.
她说这使她难以忍受。
131.I'm awfully sorry,sir.
非常对不起,先生。
132.I do apologize.
我向您道歉。
133.No problem,sir.
没问题,先生。
134.We'll manage it,but we don't have any spare room today.
我们会尽力办到,但是今天我们没有空余房间。
135.Could you wait till tomorrow?
等到明天好吗?
136.I hope we'll be able to enjoy our stay in a quiet suite tomorrow evening and have a sound sleep.
我希望明天晚上我们能呆在一套安静的房间里睡个好觉。
137.And if there is anything more you need, please let us know.
如果还需要别的什么东西,请告诉我们。
138.The light in this room is too dim.
这房间里的灯光太暗了。
139.Please get me a brighter one.
请给我换个亮的。
140.Certainly,sir.I'll be back right away.
好的,先生,我马上就回来。
141.The room is too cold for me.I feel rather cold when I sleep.
这房间太冷了,我睡觉时感到很冷。
Dialogue A
A guest(B) wants to change a room.He goes to the assistant manager(A)
A:Good morning,sir.What can I do for you?
B:I'm Bell.I'm in Room 908.Can you change the room for me?It's too noisy.My wife was woken up several times by the noise the baggage elevator made.She said it was too much for her.
A:I'm awfully sorry,sir.I do apologize.Room 908 is at the end of the corridor.It's possible that the noise is heard early in the morning when all is quiet.
B:Anyhow,I'd like to change our room.
A:No problem,sir.We'll manage it,but we don't have any spare room today.Could you wait till tomorrow?The American People-to-people Education Delegation will be leaving tomorrow morning.There'll be some rooms for you to choose from.
B:All right.I hope we'll be able to enjoy our stay in a quiet suite tomorrow evening and have a sound sleep.
A:Be sure.I'll make a note of that.Everything will be taken care of.And if there is anything more you need,please let us know.
 
Dialogue B
A:Good evening,ma'am.Did you ring for service?What can I do for you?
B:Yes.The light in this room is too dim.Please get me a brighter one.
A:Certainly,sir.I'll be back right away…Do you mind if I move your things?
B:Oh,no.Go ahead.
A:Thank you…How is the light now?
B:It's much better now.Thank you.
A:You're welcome.And if you need any other things,please let us know.
B:Ah,yes,the room is too cold for me.I feel rather cold when I sleep.Can you turn off the air-conditioning?
A:(Checks)The air-conditioning is already off,ma'am.
B:Maybe I'm getting a cold.
A:Would you like an extra blanket?
B:OK.And would you please get me some hot water,too?I think I need to take some medicine.
A: Certainly,ma'am.I'll be right back…here is a blanket,and hot water for you.Anything else?
B:No,thanks.
A:Good night,ma,am.
 
Words and Expressions
elevator n.电梯
corridor n.走廊,回廊
delegation n.代表团
extra a.额外的,外加的
blanket n.羊毛毯,毯子,毛毡


维修服务 Maintenance
Key Sentences(重点句子)
142.There seems to be something wrong with the toilet.
我房间里的抽水马桶好像出了点毛病。
143.We'll send someone to repair it immediately.
我们会马上派人来修的。
144.What's the trouble?
哪儿坏啦?
145.The toilet doesn't flush.
抽水马桶不放水了。
146.Let me see.Oh,it's clogged.
让我看看。噢,堵住了。
147.The water tap drips all night long.
水龙头一整夜滴水。
148.Some part needs to be replaced.I will be back soon.
有个零件要换了。我片刻就来。
149.Ah,I'm afraid there's something wrong with the TV.
噢,电视机好像有些毛病。
150.The picture is wobbly.
图像不稳定。
151.I'm sorry.May I have a look at it?
很遗憾,我可以看看吗?
152.I'll send for an electrician from the maintenance department.
我去请维修部的电工来。
153.We can have it repaired.
我们能找人修理。
154.Please wait just a few minutes.
请稍等几分钟。
155.The TV set is not working well.
电视机有毛病了。
 
Dialogue A
A:Housekeeping.Can I help you?
B:Yes,there seems to be something wrong with the toilet.
A:We'll send someone to repair it immediately.What's your room number,please?
B:1287.
A:May I come in?
B:Come in.
A:What's the trouble?
B:The toilet doesn't flush.
A:Let me see.Oh,it's clogged…It's all right now.You may try it.
B:Yes, it's working now.Thank you.
A:You're welcome.Anything else?
B:The water tap drips all night long.I can hardly sleep.
A:I'm very sorry,sir.Some part needs to be replaced.I will be back soon.
 
Dialogue B
B:I've locked myself out of the room.May I borrow a duplicate key?
A:Don't worry,Mr Bell.I'll open the door for you.
(She opens the door with a duplicate key.)
B:Thank you very much.Sometimes I'm quite absentminded.
A:It doesn't matter,Mr Bell.What else can I do for you?
B:Ah,I'm afraid there's something wrong with the TV.The picture is wobbly.
A: I'm sorry.May I have a look at it?
B:Here it is.
A:(Tries to fix it,but in vain)I'll send for an electrician from the maintenance department.We can have it re-paired.Please wait just a few minutes,Mr Bell.(She leaves the room.Ten minutes later,there is a knock on the door.)
Electrician(E): May I come in?
B:(Opens the door) How do you do?
E:How do you do?The TV set is not working well.Is that right,Mr Bell?
B:No,it isn't.
E:Let me have a look.(Finishes the repairing and checks other electric facilities in the room) Mr Bell,everything is OK now.
B:What efficiency!Thanks a lot.
(Taking out some fee) This is for you.
E:Oh,no.We won't accept tips,but thank you,anyway.We wish you a nice stay with us,Mr Bell.
 
Words and Expressions 
flush v.用水冲洗
clogged a.塞住了
drip v.滴下
wobbly a.摇摆不定的
electrician n.电工,电学家
maintenance n.维修、保养
facility n.设备工具(常用复)
efficiency n.效率



At the Barbers and Beauty Salon 在美发和美容中心
Key Sentences(重点句子)
156.I'd like to have my hair cut.
我想理个发。
157. How do you want it?
您想理什么式样的?
158.Just a trim,and cut the sides fairly short,but not so much at the back.
修剪一下就行了。两边剪短些,但后面不要剪得太多。
159.Nothing off the top?
顶上不要剪吗?
160.Well,a little off the top.
嗯,稍微剪一点。
161.Would you like a shave or shampoo?
您要不要修面或洗头?
162.I want a haircut and a shave,please.
我想理发和修面。
163.Very well,and how would you like your haircut,sir?
好的,您喜欢什么发式?
164.Do you want me to trim your moustache?
要我为您修剪一下小胡子吗?
165.Well, could you cut a little more off the temple?
好,能不能把两边鬓角再剪短些?
166.Is that satisfactory?
您看这样满意吗?
167.Anything else I can do for you?
还要我为您做些什么吗?
168.I want a facial.
我想做面部美容。
169.Most facials start with a thorough cleansing.
面部美容大都是先彻底清洁面部皮肤。
170.I'll take the half-hour facial with make-up.
我要做半小时美容外加化妆。
 
Dialogue A
A:Good morning,sir.Take a seat,please.
B:Thank you.I'd like to have my hair cut.
A:How do you want it?
B: Just a trim,and cut the sides fairly short, but not so much at the back.
A:Nothing off the top?
B:Well,a little off the top.
A:How about the front?
B:Leave the front as it is.
A:Would you like a shave or shampoo?
B:No,thanks.I can do these things by myself.
 
Dialogue B
A:Good morning.Take a seat,please.
B:Thank you.I want a haircut and a shave, please.
A:Very well,and how would you like your haircut,sir?
B:Just a trim,and cut the sides fairly short, but not so much at the back.
A:Nothing off the top?
B:Well,a little off the top.
A:How about the front?
B: Leave the front as it is.
A:OK.Do you want me to trim your moustache?
B:Yes,please.
A:Now have a look,please.Is it all right?
B:Well,could you cut a little more off the temple?
A:All right.Is that satisfactory?
B:Yes,thanks.And I'd like a shampoo,please.
A:Yes,sir.
(After giving the guest a shampoo) Now shall I put on some hair oil or some tonic water?
B:Both please.
A:Anything else I can do for you?
B:No,thank you.And how much altogether?
A:That will be twenty yuan.
B: Here you are.
A:Thank you,sir.
 
Dialogue C
(Having a Facial Treatment)
B:Good afternoon,ma'am.What can I do for you?
A:Good afternoon.I want a facial.But this is the first time I've come here,so can you tell me how you do it?
B: Sure. Most facials start with a thorough cleansing.Then we usually use a toner to invigorate the skin,followed by exfoliation treatment a peeling mask or scrub that re-moves the dead cells that makes the skin look dull.After that,we'll massage your face and neck with oil or cream to improve the circulation and relieve the tension, followed by a mask to moisturize and soften the skin.
A:That's exctaly what I want.How long does it take?
B:There are half-hour and one hour treatments.The half hour facial costs twenty yuan and the one hour costs thirty yuan.If you want a make-up,another ten yuan will do.
A:Good.I'll take the half-hour facial with make-up.
Words and Expressions
moustache n.髭,小胡子
temple n.鬓角
satisfactory n.满意的
toner n.调色剂,增色剂
invigorate vt.滋补,滋润;使活跃;使健壮
exfoliation n.剥落;剥落物
peel v.剥(皮);被剥(或削)去皮
scrub n.擦洗;擦净
massage vt.给(某人或身体某部位)按摩(或推拿)
circulation n.循环,环流;运行
moisturize vt.给(皮肤、空气等)增加水分
tonic a.滋补的
cleanse vt.使清洁,清洗


唤醒服务
Key Sentences(重点句子)
171.I'm going to Tianjln early tomorrow morning.
我明天一大早要去天津。
172.So I would like to request an early morning call.
因此我想让你们明天早上叫醒我。
173.At what time would you like us to call you tomorrow morning?
您想让我们明天早上什么时候叫醒您?
174.But I have to be at the conference room of the Garden Hotel in Tianjin by 10 o'clock.
但我是10点钟必须赶到天津花园宾馆会议室。
175.That means that I'll have to be on the road by 7 o'clock at the latest.
就是说我明天早晨最迟也要7点钟上路。
176.In that case,I would like you to call me at 5∶45?
那样的话,你们明早5点45分叫醒我好吗?
177.OK.So we will wake you up at 5∶45 tomorrow morning.
好,那么我们明早5点45分叫醒您。
178.Will you do me a favour, Miss?
小姐,能帮个忙吗?
179.I wonder if your hotel has the morning call service.
不知道你们饭店是否有叫早服务。
180.Would you like a morning call?
您要叫醒服务吗?
181.I want to go to the Bund to enjoy the morning scenery there.
我想到外滩去欣赏那儿的景色。
182.At what time do you want me to call you up,sir?
您要我什么时候叫醒您?
183.At 6 sharp tomorrow morning, please.
请在明早6点钟。
184.By phone.I don't want to disturb my neighbors.
电话叫醒,我不想吵醒邻居。
 
Dialogue A
(R=Receptionist G=Guest)
G:Good evening!This is Mr.Baldwin in room 303.
R:Good evening,Mr.Baldwin.What can I do for you?
G: I'm going to Tianjin early tomorrow morning. So I would like to request an early morning call.
R:Yes,Mr.Baldwin,at what time would you like us to call you tomorrow morning?
G:Well,I'm not really sure. But I have to be at the conference room of the Garden Hotel in Tianjin by 10 o'clock.You wouldn't know how long it takes to drive to Tianjin from the hotel,would you?
R:I would give it three to three and a half hours.
G:That means that I'll have to be on the road by 7 o'clock atthe latest.
R:That's right.
G:Well,in that case, I would like you to call me at 5∶45?
R:OK.,so we will wake you up at 5∶45 tomorrow morning.Good night, Mr.Baldwin.Have a good sleep.
G:Good night.
 
Dialogue B
Mr Smith(B) asks the room attendant(A) how to have the morning call service.
B:Will you do me a favour, Miss?
A:Certainly,sir.
B:This is my first visit to China. I wonder if your hotel has the morning call service.
A:Yes,sir.Anyone who stays in our hotel can ask for the service. Would you like a morning call?
B:Yes,I must get up earlier tomorrow. I want to go to the Bund to enjoy the morning scenery there. You know this is my first visit to Shanghai.People say there is a marvelous view of a poetic yet bustling life at the Bund just at dawn.
A:That's true. At what time do you want me to call you up,sir?
B:At 6 sharp tomorrow morning,please.
A:What kind of call would you like,by phone or by knocking at the door?
B: By phone.I don't want to disturb my neighbors.
A: Yes,sir.I'll tell the operator to call you up at 6 tomorrow morning.Anything else I can do for you?
B:No.Thanks.Good night.
A:Good night,sir.Sleep well and have a pleasant dream.
 
Words and Expressions 
request vt.请求,要求
conferenc n.会议
scenery n.风景,自然景色
Bund n.外滩(上海)
marvelous a.极好的,奇异的
poetic a.诗的,有诗意的
bustling a.喧闹的;活跃的
disturb vt.扰乱,使不安;打乱



结帐
185.I'd like to pay my bill now.
我想现在结账。
186.Your name and room number,please?
请问您的姓名和房间号码?
187.Have you used any hotel services this morning?
请问您今天早晨是否用过旅馆内的服务设施?
188.Four nights at 90 US dollors each, and here are the meals that you had at the hotel.That makes a total of 665 US dollars.
4个晚上,每晚90美元,加上膳食费,总共是660美元。
189.Can I pay by credit card?
我可以用信用卡支付吗?
190.Please sign your name here.
请您在这里签名。
191. Excuse me. We're leaving today.I'd like to pay our bills now.
劳驾。我们今天要离去了。我希望现在就把账结清。
192.By the way,I'd like to tell you that the check-out time is 12∶00 noon,sir.
先生,顺便告诉您,结账后离开旅馆时间是12点。
193. How about the charge for the days you shared the room with your friend?
这几天您的朋友与您同住费用怎么办呢?
194.Please add to my account.
请记在我的账里。
195.Have you used any hotel services this morning or had breakfast at the hotel dining room,Mr.Green?
格林先生,今天早晨您是否用过旅馆服务设施,或在旅馆餐厅用过早餐?
196.Yes,my friend and I just had breakfast at the dining room,but we didn't use any services.
是的,我的朋友与我在餐厅刚用过早餐,但是我们没有使用过任何服务设施。
197.The total for the eight days is five hundred sixty yuan and eighty fen.
8天来总计是560元8角。
 
Dialogue A
A:Good morning,sir.Can I help you?
B:I'd like to pay my bill now.
A:Your name and room number, please?
B:George Wright,Room 706.
A:Yes,Mr.Wright.Have you used any hotel service this morning?
B:No,I haven't used any services.
A:Fine.This is your bill,Mr.Wright.Four nights at 90US dollars each, and here are the meals that you had atthe hotel.That makes a total of 665 US dollars.
B: Can I pay by credit card?
A:Certainly. May I have your card,please?
B: Here you are.
A:Please sign your name here.
B:Oh,yes.Is it possible to leave my luggage here until I'm ready to leave this afternoon? I'd like to say good-bye to some of my friends.
A:Yes,we'll keep it for you.How many pieces of your luggage?
B: Just three.I'll be back by 3∶00.
A: That's fine. Have a nice day.
B:Thank you.See you later.
 
Dialogue B
(A:Receptionist B: Guest)
B:I would like to know the approximate figure of my ac- count so that I can have my money exchanged at the bank.
A:Up to the present,the total amount has been 880 yuan approximately.
B:Excuse me. We're leaving today.I'd like to pay our bill snow.
A:By the way, I'd like to tell you(that) the check-out times 12∶00 noon. May I know your name and room number,please?
B:My name is Henry Green.Room 1123.
A:Yes,Mr.Green.How about the charge for the days you shared the room with your friend?
B:Please add to my account.
A:Then we'll make out a bill for both of you.
B:OK.
A:Have you used any hotel services this morning or had breakfast at the hotel dining room,Mr.Green?
B:Yes,my friend and I just had breakfast at the dining room,but we didn't use any services.
A:Fine.I'll need to find out what the charge is on the breakfast.The total for the eight days is eight hundred sixty yuan and eighty fen.
B:Oh,I didn't change enough money just now.Can I pay in American dollars?
A:No,sir.You can pay in Foreign Exchange Certificate only.But you can get your money changed at the Foreign Exchange Counter of our hotel over there.
B:Thank you.…Here you are.
A:Thank you.Mr.Green.Here's your receipt.
 
Words and Expressions 
approximate a.近似的,大约的
figure   n.数字
exchange v.交换、兑换、交易
Foreign Exchange Certificate 外币兑换券
receipt n.收据
luggage n.行李、包裹

恭喜大家,到目前为止,有关酒店英语的所有场景对话内容全部介绍完了。不知道各位的掌握情况怎么样呢?希望这一次的学习,能让大家真正的了解和体会到什么叫做情景口语学习,什么叫做以情景为中心的口语学习法。通过这样一次亲身的体验,是不是感觉到按照这种方式去学习,最快速,最有效,最直接的解决了你口语实际操作中的问题呢?在接下来的时间里,我会隆重的引出另外一个主题的情景学习,来帮助大家巩固和强化这一思维模式和学习方法。在下一期的材料中,我们将帮助大家解决一个你在未来工作中所遇到的更为实际的需求问题,那就是有关求职与面试的英语大突破!尽请期待!

【ZT】大卫的字

文/大卫
心,有时是世上最软的,但有时,也是最硬的..
一朋友打电话给我,其时,我正在忙着在厨房大搞卫生,忙的不亦乐乎.生活的重新开始,让我充满了欢快的能量

朋友失恋了,电话里只听到他深沉得有点暗哑的声音,叙述到后来,几乎是哽咽的,可以想象到电话那头的他此时是多么的黯然与心痛:他打电话给刚刚分开不久的女朋友,是一个男的接,此时,已是深夜十一点多

持续了不到三个月的恋情,以一种莫名其妙的方式结束了,女孩子在短短认识了男孩子一个多月,就把男孩子带回了老家见父母,如果说这是一段速成的恋情,那么它消散的速度也是如此的突然,过完年,女方家人觉得男孩子做人不够大方得体,回到深圳,从前的心领神会已经换成了避而不见,再后来,无论男孩子用尽了怎样的方法去感动她,始终都换来一个见面解释的机会,终于,发生了开头的一切

男孩子对这段感情的投入程度,是如此之深,我相信一个男人的眼泪不会轻易付出,如果他是一个真正的男人的话!所流的眼泪,必定是为他最爱的人,也许这种眼泪一辈子只可能流 一次 ,流完之后,就会变得真正的坚强, 一个经常为爱情流眼泪的男人不是个真正的男人,在这种男人心里,眼泪只是他软弱无能的附属品

我相信这个男孩子下次再碰到这种感情,这种爱情挫折,不会再流下这种最真挚最伤心的眼泪,有的,只是默默的咬咬牙,把伤心和苦痛藏在心里,不再对人言

女孩子的决裂是那么的无情,根本不象印象中的一个娴静的女孩,此时的女孩,心如磐石,坚硬如铁!

在热恋的时候,他们的心是那么的柔软,现实轻轻的一碰,化为乌有!

从此男孩的心也如钢铁!

Encourage Sentences Collections

1、This World is going very fast if you want to touch the foot of success you also have to go very fast otherwise you will never be able to touch the foot of success.

2、Life ends when you stop dreaming, hope ends when you stop believing and love ends when you stop caring. So dream hope and love...Makes Life Beautiful。

3、Life is a book, we all read it.
Love is a blessimg, we all need it.
Always be happy, walk with a smile.
Rember in this world we are just for a while.

4、Never think of the past,it brings tears;Never think of future,it brings fears.So live life in the present and always happy.

5、Success is like your own shadow...if u try to catch it u will never succeed..ignore it and walk in ur own way.It will follow u!

6、Regretting over yesterday and fear of tomorrow are the two thieves which steal our present.Live for today, Life will be beautiful!

7、Lucky means who gets the opporunity.
Brilliant means who creates the opporunity.
Winner means who uses the opporunity.
Have a winning attitude.

8、A famous saying....
One can cross an ocean without wetting his legs but cannot cross his life without wetting his eyes.

9、Somehow along the course of life, you learn about yourself and realize there should never be regrets, only a lifelong appreciation of the choices you've
made.

10、Have the determination of a mirror, which never loses its ability to reflect in spite of it being broken into pieces. keep shining.... always.:-)

11、Always have positive attitude in life.There is something positive in every person n situation.Even a stopped clock is right twice!

12、Dreams visit us when we are asleep - but commitment wakes us up each day and gives us every chance to make our DREAMS come true!

13、It takes three seconds to say i love you, three minutes to explain, three hours to demonstrate, three days to appreciate three terms to produce it, but a lifetime to prove it.

14、In Gods eyes, Love is never absent. In Gods heart forgiveness is never impossible. In Gods embrace, no one is ever alone or forgotten. God Bless!

15、Love is like a butterfly. The more you chase it, the more it eludes you but if you just let it fly, it would come to you when you least expect it.

16、Falling in love with the Lord is the greatest romance; searching HIM, is the greatest adventure; finding HIM, the greatest achievement,; and being with HIM, the greatest source of happiness.

17、Each of us is a star. Sometimes we shine with the rest. Sometimes we twinkle alone. Sometimes when we least know it, we make someone's wish come true. GOD BLESS!

18、The greatest test of courage on earth is to bear defeat without losing heart.

19、Angels are there to guide and protect you in whatever you'll do. Tonight, they'll take you to a place where your dreams can come true.

20、Close your eyes and go to sleep, for angels are there for you to keep. If there are worries, please don't weep. I'm at the other side, just give me a beep.

21、Its not the possession of good things which bring happiness-it is the ability to enjoy what comes. Happiness is an aptitude.

一些可能会去的BBS

http://www.ugacsu.org/bbs
http://uchicagobbs.net/forum
http://www.maplesky.net/bbs
http://www.kathyontheweb.com
http://www.trekbbs.com

《奋斗》台词集锦

莹石点评:虽然这部片子立意有问题,让一对狗男女最后走在一起,而一直对爱情矢志不移的米莱却下场凄惨。但剧中的部分对白和台词设计的确还是很出色。从华尔街回来的徐志森的思维方式的确与我们这些久居国内的人有层次差别。我敲了一部分台词出来,仅仅最后几集的。21集以前没有想到要收藏。

22集
米莱:陆涛,你这个浑蛋,这是你第一次为我哭。谢谢!

华子:语言粗俗,跟周围环境可不协调
露露:跟你协调啊

挨着个小树林就说是城市的绿肺

陆涛:我没想到你这两年是这么过来的
米莱:是的,你把我坑惨了
陆涛:那我能为你做点什么
米莱:买冰激淋,全世界只有你最爱吃的那种冰激淋口味
陆涛:还有你自己
米莱:我已经忘了,我连冰激淋是什么味我都忘了,我再也没吃过冰激淋
陆涛:香草和咖啡
米莱:我是香草,他是咖啡
陆涛:香草和咖啡一样两份
服务员:先生您要什么
陆涛:我说咖啡和香草 我说各要两份,我说我要两份咖啡
米莱:我要两份香草

米莱:不是这样的,米莱哭了
陆涛:把他们放在一个盒里,把他搅起来
对不起,麻烦你把两个放在一起,然后给它搅匀了
米莱:不是这样的,米莱哭了
陆涛:怎么啦
米莱:那勺
陆涛拿出一个勺给服务员:这不要了
另一个女主角:我就要个他们那样的

米莱:这是我的座位,夏琳不在的时候,我就坐这,现在送我回家,以前你经常不送我

米莱:以前你总坑富家女,你和向南华子一块,用尽各种方法骗我为你么付账结果我养成了一个坏习惯,就是愿意为你们刷卡

徐志森:有的时候,你一开始抓了一手好牌,你就不断的往上加码,这赌注越押越大,等到有一天你再翻开它的时候,它够好吗?新能源,绿色环保,人性化。谁关心它?没有人。人们只关心他买的那块地,买的那个房子,它会不会升值而已,就这么简单。

向南:你说你和露露都耗这么长时间了,都快把人耗成妇女了。依我看,这事就这么定了吧?你么俩挺合适的,别等了。
华子:这事也不能我主动,露露她主意挺多的
陆涛:她的都是小主意,你要坚决一点嘛
华子:怎么坚决?
陆涛:求婚
米莱:对,女人最喜欢的就是正式求婚了,我到现在都还没碰到过这种情况
向南:米莱,够怨的啊,看来某些人把你耽误的够呛啊
米莱:是啊,少女变大嫂,早恋变单身了,文秘变老总,一失足成千古恨
华子:恨谁呀?
米莱:还我青春
华子:欠债还钱啊,欠青春还青春
陆涛:哥们也有那青春,谁还哥们呀
米莱:还你什么也不能还你青春,还了你还拿出来欺负人
华子:说说 说说 我爱听这其中缘由
米莱:他,一副老实单纯的样子,骗得人家一愣一愣的,浑蛋一个
向南:浑蛋归浑蛋,人家米莱的青春得还给人家
陆涛:还你我还不放心呢,结果还不是再次上当受骗?
米莱:反正不再上你的当了
陆涛:那还不是一样吗?
米莱:不一样
灵珊:她们到底在说什么
向南:他们俩原来是初恋情人
灵珊:真的假的?

华子:杨晓芸的优点?
向南:白,通体白雪
华子:得,谁掉面粉里都那样

灵珊:我知道陆涛哥的创意
米莱:太贵了,这不是贵,这是昂贵,我怀疑他这是给神仙造房子

华子:你屋有绿帽子吗?让哥们戴会
向南:露露不至于
华子:太没劲了
向南:你说她能搭上谁啊?
华子:爱谁谁,向南,不是哥们吹牛。她这样的,就是一卡车一卡车往上冲,我都不带看一眼的。可怜之人必有可恨之处,我看她过了我这村,她还有哪家店投宿去?你说现在网上小姑娘一把一把的,她一中年妇女,就是大甩卖也换不来市场占有率呀。向南,你说吉普车不省油吧?她一纸糊的破灯笼她跟那儿起什么混?是假装浪费是怎么着?有毛病吧?
向南:别激动,别激动行不行?
华子:我有什么好激动的?我高兴还来不及呢。我车没油了,把你车借我使使。现在有一女孩子跟我磨蹭小半年了,我还撑着呢。今儿我非把这层窗户纸捅破了不成。

杨晓芸:就没见过这么差劲的人,今天说好了和我去离婚,居然在这种事情上放我鸽子,打了电话也不见人接
陆涛:我很焦虑,非常焦虑
杨晓芸:米莱,有我这心比还凉的冷饮吗?
米莱:有,我们这有最寒冷的
杨晓芸:太丑恶了,太丑恶了,这真的是太丑恶了
陆涛:说开发商的吗?开发商是不是东西
杨晓芸:陆涛你别打岔
向南:杨晓芸你听我解释行不行
杨晓芸:小胳膊够白的啊,跟鲜藕似的,你怎么不拉着胳膊把人给揪出来啊?
米莱:怎么啦晓芸?看到什么啦?
杨晓芸:我看到这个浑蛋给人家递浴巾
陆涛:太不堪入目啦,向南,你给人家递几次啦?给杨晓芸递得不算啊。
米莱:陆涛,有你这样的吗?还煽风点火的?
向南:君子坦荡荡,完全是个误会。一会你等人家灵珊出来,什么都明白了
杨晓芸:我现在就明白了,什么心碎乌托邦啊,完全就是一臭流氓的老黑窝。有你这么心碎的吗?
陆涛:杨晓芸,要不然你也搬过就知道我们怎么心碎的。
杨晓芸:滚
米莱:冷静
杨晓芸:我很冷静,非常冷静,特别冷静。向南,必须离婚,非离不可。这事必须马上办,我一分钟都等不了。我回去等你电话。

今天的事都怪我
今天的事和你半毛钱关系都没有

杨晓芸:呦,这离婚证是比结婚证难看,这结婚证我能保留着吗?
办公人员:当然可以,但是已经失效了。
杨晓芸:从今天起你就是路人甲我就是路人乙,形同陌路,井水不犯河水。

米莱:我可软了,这么摔都没骨折,换谁都不成
陆涛:我知道,你骨头软,头发软,身体软,心也软,却装出一副很硬的样子
米莱:你今天来就是要跟我说这个的吗?
陆涛:我有更重要的话要说。
陆涛:到现在我才知道,你是失恋了。而且一直没有恢复过来,我没有想到你的失恋会持续这么长时间,太漫长了,都几年了?没想到你这么能装。你喜欢这失恋的感受?好吧,这是一个必须要解决的问题,从健康的角度讲,这是种病。
陆涛:有三种解决办法:第一,去看心理医生,用催眠疗法,恢复你对自己的信心;第二,旅行,最好是出国;第三,移情别恋。
米莱:只要你帮我,我什么方式都愿意试。其实,后两种我都试过,全失败了,移情也移不出去,我就是想你,天天想你,老是想你。

米莱:谁也不知道你心眼有多好?
陆涛:那是因为谁也不知道我有多坏?

灵珊:人家说男人离不开女人,就像鱼离不开水一样
陆涛:可是人家没有说,离不开那一滴水哦

徐志森:我年轻的时候喜欢刺激的运动,去美国第一年我就参加一个射击俱乐部。刚开始我选了一把大的手枪,开始练习了,这第一枪啊,耳朵嗡嗡的响,连手都麻了,后来我发现怎么的?是因为我没有带耳机。后来我发现这些俱乐部里面的人,他们似乎都有一种愤怒,而这种愤怒呢,需要在不停的射击中去发泄。他们为什么有这种愤怒啊?我观察的结果,是因为他们被拒绝而愤怒。据我所知,在美国参加这种俱乐部的人,都是来自中下阶层的人,那个阶层的生活还缺乏回旋的余地,就好像在那个窄巷当中行走,不是进,就是退,你甚至无法转身。后来,我去了华尔街,在华尔街成功人士多了,各有特点。可是我的注意力没有摆在那些成功人士身上,我把他摆在少数几个失败者的身上。我就发现,这些失败者,尽管他们来自各个不同的阶层,但是他们共同沿用了一个特点,那就是小巷思维。不是进就是退,要么就生意成功,要么我就放弃。没办法啊,由于在这个小巷当中,他不是进就是退,所以很容易造成一种压力。这压力一多,就容易造成失控,一失控就离失败就不远了。后来我就想,这到底是什么把人推到这个小巷当中?答案是人们自己,人们总是想着用最快最好最省力的方法来到达这个目的,于是就不知不觉走到了小巷当中。

我想让你停下来看一看,你是在小巷当中,还是在一片平原之上。

任何时候都是有退路的,人们之所以走入死胡同,是因为他们没有看到还有别的出路。

我一辈子努力奋斗,就是为了避免对别人说这句话。我不说,也不许你对别人说。

陆涛:为什么我总是错呢?
徐志森:也是你是自我矛盾,也是你是太封闭了去妨碍你去了解这个成人世界的游戏规则。也许你根本没有错,是他们 错了。

米莱:你们问我,我快乐吗?我告诉你么,我一点也不快乐;你们问我对未来有信心吗?我告诉你们,我连信心是什么东西我都不知道;你么问我为什么喝这么多酒,我告诉你们,我很矛盾,我很不开心。有一件事我一直弄不明白,那就是为什么生来我什么都有却得不到自己最想要的。我尝试去美国尝试干事业,我努力投入积极的生活,我不想放弃希望,去为那些最重要的事情而奋斗。但最后,一切都失败了。你们没听懂,是因为你们不知道什么是最重要的,我告诉你们,是感情。

《左边》

米莱:这是最后一次一起吃。
陆涛:为什么这么说
米莱:我在下决心,我是在下决心,我每吃一根薯条时我都在想,吃完这根我就推开车门,离开你。你看,最后一根薯条也吃完了。
陆涛:我们去最后一个地方,你的母校门口。左转就到了。
米莱:右转,我不去了,我要回家。
陆涛:我一直在帮你走出失恋的阴影。
米莱:你已经做了你所能做的一切,没有人能像你对我这么好。
陆涛:没有人能像你对我这么好,这句话应该我对你说才对。
米莱:我们做了所有能做的事情,没有遗憾,我会记住和你在一起的日子,所有的一切都是真的,它有过很多美好。再见。陆涛,能和你在一起我很高兴,你去找夏琳结婚吧,相信我,我一定能缓过来的。
陆涛:我相信你

责任不是你应该做的事情,而是你必须要做的事情。

瑶瑶:以后我们还是好朋友,双人帐篷归你,双人睡袋归我。我知道你是个很浪漫的人,从一开始我就发誓,这一生一共给你三次出轨的机会,这是第一次,你已经使了。
知道什么叫大方?你不知道;知道什么叫正式范吗?你不知道;知道什么叫对你好吗?你也不知道。也许你知道了你就长大了,也许你知道了我就不喜欢你了。
向南:你对我好,你比我对你好。
瑶瑶:这哨是全世界最浪漫的礼物。
向南:那你那天为什么不吹它?
瑶瑶:因为我比杨晓芸对你好。

米莱父亲:活了大半辈子我算是明白了,什么事都不重要,就一件事最重要。一家人永远在一起。

我们去哪?
管他去哪
那些都不重要,重要的是我想和你在一起。

国家名称

1. Afghanistan [AFG; AF]
the Islamic State of Afghanistan 阿富汗伊斯兰国
2. Albania [ALB; AL]
the Republic of Albania 阿尔巴尼亚共和国
3. Algeria [DZA; DZ]
the People's Democratic Republic 阿尔及利亚人民民主共和国
of Algeria
4. Andorra [AND; AD]
the Principality of Andorra 安道尔公国
5. Angola [AGO; AO]
the Republic of Angola 安哥拉共和国
6. Antigua and Barbuda [ATG; AG] 安提瓜和巴布达
7. Argentina [ARG; AR]
the Argentine Republic 阿根廷共和国
8. Armenia [ARM; AM]
the Republic of Armenia 亚美尼亚共和国
9. Australia [AUS; AU] 澳大利亚
10. Austria [AUT; AT]
the Republic of Austria 奥地利共和国
11. Azerbaijan [AZE; AZ]
the Azerbaijan Republic 阿塞拜疆共和国
12. Bahamas (the) [BHS; BS]
the Commonwealth of the Bahamas 巴哈马联邦
13. Bahrain [BHR; BH]
the State of Bahrain 巴林国
14. Bangladesh [BGD; BI]
the People's Republic of 孟加拉人民共和国
Bangladesh
15. Barbados [BRB; BB] 巴巴多斯
16. Belarus [BLR; BY]
the Republic of Belarus 白俄罗斯共和国
17. Belgium [BEL; BE]
the Kingdom of Belgium 比利时王国
18. Belize [BLZ; BZ] 伯利兹
19. Benin [BEN; BJ]
the Republic of Benin 贝宁共和国
20. Bhutan [BTN; BT]
the Kingdom of Bhutan 不丹王国
21. Bolivia [BOL; BO]
the Republic of Bolivia 玻利维亚共和国
22. Bosnia and Herzegovina [BIH; BA] 波斯尼亚—黑塞哥维那
23. Botswana [BWA; BW]
the Republic of Botswana 博茨瓦纳共和国
24. Brazil [BRA; BR]
the Federative Republic of 巴西联邦共和国
Brazil
25. Brunei Darussalam [BRN; BN] 文莱达鲁萨兰国
26. Bulgaria [BGR; BG]
the Republic of Bulgaria 保加利亚共和国
27. Burkina Faso [BFA; BF] 布基纳法索
28. Burundi [BDI; BD]
the Republic of Burundi 布隆迪共和国
29. Cambodia [KHM; KH]
the Kingdom of Cambodia 柬埔寨王国
30. Cameroon [CMR; CM]
the Republic of Cameroon 喀麦隆共和国
31. Canada [CAN; CA] 加拿大
32. Cape Verde [CPV; CV]
the Republic of Cape Verde 佛得角共和国
33. Central African Republic (the) 中非共和国
[CAF; CF]
34. Chad [TCD; TD]
the Republic of Chad 乍得共和国
35. Chile [CHL; CL]
the Republic of Chile 智利共和国
36. China [CHN; CN]
the People's Republic of China 中国;中华人民共和国
中国的;中国人
37. Colombia [COL; CO]
the Republic of Colombia 哥伦比亚共和国
38. Comoros (the) [COM; KM]
the Islamic Federal Republic of 科摩罗伊斯兰联邦共和国
the Comoros
39. Congo (the) [COG; CG]
the Republic of the Congo 刚果共和国
#. the Democratic Republic of the Congo: see 48.
40. Cook Islands [COK; CK]
the Cook Islands 库克群岛
库克的;库克人
41. Costa Rica [CRI; CR]
the Republic of Costa Rica 哥斯达黎加共和国
42. Cote d'Ivoire [CIV; CI]
the Republic of Cote d'Ivoire 科特迪瓦共和国
Ivorian 伊瓦的;伊瓦人
43. Croatia [HRN; HR]
the Republic of Croatia 克罗地亚共和国
44. Cuba [CUB; CU]
the Republic of Cuba 古巴共和国
45. Cyprus [CYP; CY]
the Republic of Cyprus 塞浦路斯共和国
46. Czech Republic (the) [CZE; CZ] 捷克共和国
47. Democratic People's Republic of 朝鲜民主主义人民共和国
Korea (the) [PRK; KP] 朝鲜民主主义人民共和国的;
朝鲜民主主义人民共和国人
48. Democratic Republic of the Congo (the) 刚果民主共和国
[COD; CD] 刚果民主共和国的;刚果的;
刚果民主共和国人;刚果人
49. Denmark [DNK; DK]
the Kingdom of Denmark 丹麦王国
50. Djibouti [DJI; DJ]
the Republic of Djibouti 吉布提共和国
51. Dominica [DMA; DM]
the Commonwealth of Dominica 多米尼加联邦
52. Dominican Republic (the) 多米尼加共和国
[DOM; DO]
53. Ecuador [ECU; EC]
the Republic of Ecuador 厄瓜多尔共和国
54. Egypt [EGY; EG]
the Arab Republic of Egypt 阿拉伯埃及共和国
55. El Salvador [SLV; SV]
the Republic of El Salvador 萨尔瓦多共和国
56. Equatorial Guinea [GNQ; GQ]
the Republic of Equatorial 赤道几内亚共和国
Guinea
57. Eriterea [ERI; ER] 厄立特里亚
58. Estonia [EST; EE]
the Republic of Estonia 爱沙尼亚共和国
59. Ethiopia [ETH; ET]
Federal Democratic Republic of 埃塞俄比亚联邦民主共和国
Ethopia
60. Fiji [FJI; FJ]
the Republic of Fiji 斐济共和国
61. Finland [FIN; FI]
the Republic of Finland 芬兰共和国
62. France [FRA; FR]
the French Republic 法国;法兰西共和国
法国的;法国人
63. Gabon [GAB; GA]
the Gabonese Republic 加蓬共和国
64. Gambia (the) [GMB; GM]
the Repubilc of the Gambia 冈比亚共和国
65. Georgia [GEO; GE] 格鲁吉亚
66. Germany [DEU; DE]
the Federal Republic of Germany 德国;德意志联邦共和国
德国的;德国人
67. Ghana [GHA; GH]
the Republic of Ghana 加纳共和国
68. Greece [GRC; GR]
the Hellenic Republic 希腊共和国
69. Grenada [GRD; GD] 格林纳达
70. Guatemala [GTM; GT]
the Republic of Guatemala 危地马拉共和国
71. Guinea [GIN; GN]
the Republic of Guinea 几内亚共和国
72. Guinea-Bissau [GNB; GW]
the Republic of Guinea-Bissau 几内亚比绍共和国
73. Guyana [GUY; GY]
the Republic of Guyana 圭亚那共和国
74. Haiti [HTI; HT]
the Republic of Haiti 海地共和国
75. Holy See (the) [VAT; VA] 教廷
76. Honduras [HND; HN]
the Republic of Honduras 洪都拉斯共和国
77. Hungary [HUN; HU]
the Republic of Hungary 匈牙利共和国
78. Iceland [ISL; IS]
the Republic of Iceland 冰岛共和国
79. India [IND; IN]
the Republic of India 印度共和国
80. Indonesia [IDN; ID]
the Republic of Indonesia 印度尼西亚共和国
81. Iran (Islamic Republic of) [IRN; IR]
the Islamic Republic of Iran 伊朗伊斯兰共和国
82. Iraq [IRQ; IQ]
the Republic of Iraq 伊拉克共和国
83. Ireland [IRL; IE] 爱尔兰
84. Israel [ISR; IL]
the State of Israel 以色列国
85. Italy [ITA; IT]
the Italian Republic 意大利共和国
86. Jamaica [JAM; JM] 牙买加
87. Japan [JPN; JP] 日本国
88. Jordan [JOR; JO]
the Hashemite Kingdom of Jordan 约旦哈希姆王国
89. Kazakhstan [KAZ; KZ]
the Republic of Kazakhstan 哈萨克斯坦共和国
哈萨克的;哈萨克人
90. Kenya [KEN; KE]
the Republic of Kenya 肯尼亚共和国
91. Kiribati [KIR; KI] 基里巴斯
#. Korea: Democratic People's Republic of Korea: see 47.
Republic of Korea: see 139.
92. Kuwait [KWT; KW]
the State of Kuwait 科威特国
93. Kyrgyzstan [KGZ; KG]
the Kyrgyz Republic 吉尔吉斯斯坦;吉尔吉斯共和国
吉尔吉斯的;吉尔吉斯人
94. Lao People's Democratic Republic 老挝人民民主共和国
(the) [LAO; LA]
95. Latvia [LVA; LV]
the Republic of Latvia 拉脱维亚共和国
96. Lebanon [LBN; LB]
the Lebanese Republic 黎巴嫩共和国
97. Lesotho [LSO; LS]
the Kingdom of Lesotho 莱索托王国
98. Liberia [LBR; LR]
the Republic of Liberia 利比里亚共和国
99. Libyan Arab Jamahiriya (the) [LBY; LY]
the Socialist People's Libyan 阿拉伯利比亚民众国;阿拉伯利比亚
Arab Jamahiriya 人民社会主义民众国
利比亚的;利比亚人
100. Liechtenstein [LIE; LI]
the Principality of 列支敦士登公国
Liechtenstein
101. Lithuania [LTU; LT]
the Republic of Lithuania 立陶宛共和国
102. Luxembourg [LUX; LU]
the Grand Duchy of Luxembourg 卢森堡大公国
#. Macedonia: see 170.
103. Madagascar [MDG; MG]
the Republic of Madagascar 马达加斯加共和国
104. Malawi [MWI; MW]
the Republic of Malawi 马拉维共和国
105. Malaysia [MYS; MY] 马来西亚
106. Maldives [MDV; MV]
the Republic of Maldives 马尔代夫共和国
107. Mali [MLI; ML]
the Republic of Mali 马里共和国
108. Malta [MLT; MT]
the Republic of Malta 马耳他共和国
109. Marshall Islands (the) [MHL; MH]
the Republic of the Marshall 马绍尔群岛共和国
Islands 马绍尔群岛的;马绍尔群岛人
110. Mauritania [MRT; MR]
the Islamic Republic of 毛里塔尼亚伊斯兰共和国
Mauritania
111. Mauritius [MUS; MU]
the Republic of Mauritius 毛里求斯共和国
112. Mexico [MEX; MX]
the United Mexican States 墨西哥合众国
113. Micronesia (Federated States of)
[FSM; FM]
the Federated States of 密克罗尼西亚(联邦);密克罗尼西
Micronesia 亚联邦
密克罗尼西亚联邦的;密克罗尼
西亚人
#. Moldova: see 140.
114. Monaco [MCO; MC]
the Principality of Monaco 摩纳哥公国
115. Mongolia [MNG; MN] 蒙古
116. Morocco [MAR; MA]
the Kingdom of Morocco 摩洛哥王国
117. Mozambique [MOZ; MZ]
the Republic of Mozambique 莫桑比克共和国
118. Myanmar [MMR; MM]
the Union of Myanmar 缅甸联邦
119. Namibia [NAM; NA]
the Republic of Namibia 纳米比亚共和国
120. Nauru [NRU; NR]
the Republic of Nauru 瑙鲁共和国
121. Nepal [NPL; NP]
the Kingdom of Nepal 尼泊尔王国
122. Netherlands (the) [NLD; NL]
the Kingdom of the Netherlands 荷兰王国
123. New Zealand [NZL; NZ] 新西兰
124. Nicaragua [NIC; NI]
the Republic of Nicaragua 尼加拉瓜共和国
125. Niger (the) [NER; NE]
the Republic of the Niger 尼日尔共和国
126. Nigeria [NGA; NG]
the Federal Republic of Nigeria 尼日利亚联邦共和国
#. Niue [NIU; NU]
the Republic of Niue 纽埃共和国
127. Norway [NOR; NO]
the Kingdom of Norway 挪威王国
128. Oman [OMN; OM]
the Sultanate of Oman 阿曼苏丹国
129. Pakistan [PAK; PK]
the Islamic Republic of 巴基斯坦伊斯兰共和国
Pakistan
130. Palau [PLW; PW]
the Republic of Palau 帕劳共和国
131. Panama [PAN; PN]
the Republic of Panama 巴拿马共和国
132. Papua New Gunea [PNG; PG] 巴布亚新几内亚
133. Paraguay [PRY; PY]
the Republic of Paraguay 巴拉圭共和国
134. Peru [PER; PE]
the Republic of Peru 秘鲁共和国
135. Philippines (the) [PHL; PH]
the Republic of the Philippines 菲律宾共和国
136. Poland [POL; PL]
the Republic of Poland 波兰共和国
137. Portugal [PRT; PT]
the Portuguese Republic 葡萄牙共和国
138. Qatar [QAT; QA]
the State of Qatar 卡塔尔国
139. Republic of Korea (the) [KOR; KR] 大韩民国
韩国的;韩国人
140. Republic of Moldova (the) 摩尔多瓦共和国
[MDA; MD]
141. Romania [ROM; RO] 罗马尼亚
142. Russian Federation (the) 俄罗斯联邦
143. Rwanda [RWA; RW]
the Rwandese Republic 卢旺达共和国
144. Saint Kitts and Nevis [KNA; KN] 圣基茨和尼维斯
145. Saint Lucia [LCA; LC] 圣卢西亚
146. Saint Vincent and the Grenadines 圣文森特和格林纳丁斯
[VCT; VC]
147. Samoa [WSM; WS]
the Independent State of Samoa 萨摩亚;萨摩亚独立国
148. San Marino [SMR; SM]
the Republic of San Marino 圣马力诺共和国
149. Sao Tome and Principe [STP; ST]
the Democratic Republic of Sao 圣多美和普林西比民主共和国
Tome and Principe
150. Saudi Arabia [SAU; SA]
the Kingdom of Saudi Arabia 沙特阿拉伯王国
151. Senegal [SEN; SN]
the Republic of Senegal 塞内加尔共和国
152. Seychelles [SYC; SC]
the Republic of Seychelles 塞舌尔共和国
153. Sierra Leone [SLE; SL]
the Republic of Sierra Leone 塞拉利昂共和国
154. Singapore [SGP; SG]
the Republic of Singapore 新加坡共和国
155. Slovakia [SVK; SK]
the Slovak Republic 斯洛伐克共和国
156. Slovenia [SVN; SI]
the Republic of Slovenia 斯洛文尼亚共和国
157. Solomon Islands [SLB; SB] 所罗门群岛
所罗门群岛的;所罗门群岛人
158. Somalia [SOM; SO]
the Somali Democratic Republic 索马里民主共和国
159. South Africa [ZAF; ZA]
the Republic of South Africa 南非共和国
160. Spain [ESP; ES]
the Kingdom of Spain 西班牙王国
161. Sri Lanka [LKA; LK]
the Democratic Socialist 斯里兰卡民主社会主义共和国
Republic of Sri Lanka
162. Sudan (the) [SDN; SD]
the Republic of the Sudan 苏丹共和国
163. Suriname [SUR; SR]
the Republic of Suriname 苏里南共和国
164. Swaziland [SWZ; SZ]
the Kingdom of Swaziland 斯威士兰王国
165. Sweden [SWE; SE]
the Kingdom of Sweden 瑞典王国
166. Switzerland [CHE; CH]
the Swiss Confederation 瑞士联邦
167. Syrian Arab Republic (the) 阿拉伯叙利亚共和国
[SYR; SY]
168. Tajikistan [TJK; TJ]
the Republic of Tajikistan 塔吉克斯坦共和国
塔吉克的;塔吉克人
169. Thailand [THA; TH]
the Kingdom of Thailand 泰国;泰王国
泰国的;泰国人
170. The former Yugoslav Republic of 前南斯拉夫的马其顿共和国
Macedonia [MKD; MK] 前南斯拉夫的马其顿共和国的;
前南斯拉夫的马其顿共和国人
171. Togo [TGO; TG]
the Togolese Republic 多哥共和国
172. Tonga [TON; TO]
the Kingdom of Tonga 汤加王国
173. Trinidad and Tobago [TTO; TT]
the Republic of Trinidad and 特立尼达和多巴哥共和国
Tobago
174. Tunisia [TUN; TN]
the Republic of Tunisia 突尼斯共和国
175. Turkey [TUR; TR]
the Republic of Turkey 土耳其共和国
176. Turkmenistan [TKM; TM] 土库曼斯坦
土库曼的;土库曼人
177. Tuvalu [TUV; TV] 图瓦卢
178. Uganda [UGA; UG]
the Republic of Uganda 乌干达共和国
179. Ukraine [UKR; UA] 乌克兰
180. United Arab Emirates (the) 阿拉伯联合酋长国
[ARE; AE] 阿拉伯联合酋长国的;
阿拉伯联合酋长国人
181. United Kingdom of Great Britain 大不列颠及北爱尔兰联合王国
and Northern Ireland (the) (联合王国;英国)
[GBR; GB] 英国的;英国人
182. United Republic of Tanzania (the) 坦桑尼亚联合共和国
[TZA; TZ]
183. United States of America (the) 美利坚合众国(美国)
[USA; US] 美国的;美国人
184. Uruguay [URY; UY]
the Eastern Republic of Uruguay 乌拉圭东岸共和国
乌拉圭的;乌拉圭人
185. Uzbekistan [UZB; UZ]
the Republic of Uzbekistan 乌兹别克斯坦共和国
乌兹别克的;乌兹别克人
186. Vanuatu [VUT; VU]
the Republic of Vanuatu 瓦努阿图共和国
187. Vatican City State 梵蒂冈城国
[See: 75. Holy See]
188. Venezuela [VEN; VE]
the Republic of Venezuela 委内瑞拉共和国
189. Viet Nam [VNM; VN]
the Socialist Republic of Viet Nam 越南社会主义共和国
190. Yemen [YEM; YE]
the Republic of Yemen 也门共和国
193. Yugoslavia [YUG; YU]
the Federal Republic of 南斯拉夫联盟共和国
Yugoslavia
192. Zambia [ZMB; ZM]
the Republic of Zambia 赞比亚共和国
193. Zimbabwe [ZWE; ZW]
the Republic of Zimbabwe 津巴布韦共和国